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Explore our FAQs to find answers to commonly asked questions about library services, account management, and more. Get the information you need quickly and easily.
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Submit a ticket for our team to get you the answers you need. Whether you are experiencing an issue with a database or our website or you need help with your account, finding resources, or library events, we’re here to help!
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Need further assistance? Don’t hesitate to reach out to our friendly team to assist you every step of the way.

 

 

What's at the library?

A mom and toddler reading a book
 

Family Place Libraries

  

Designed to provide vibrant, nurturing atmospheres for children (0 – 5 years old) and families to learn, play and grow together.

Attend workshops at one of the 14 locations across Houston, to help model effective practices with families and caregivers to become equipped with the tools to develop their child’s social, emotional, and cognitive skills before they enter kindergarten.

 
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A BOOKLink Kiosk with books inside that can be accessed by touchscreen
BOOKLink

Dive into your ultimate gateway to a world of reading possibilities at multiple indoor locations to have instant remote access to our library collection, right at your fingertips!

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Our library locker kiosk has 36 lockers that can be accessed by touchscreen
LIBRARY LOCKERS

Reserve and pick up your books at your convenience from different locations, no need to adhere to strict library hours. HPL lockers are designed to make your library experience smoother and more flexible than ever before!

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One of our short story dispensers
SHORT STORY DISPENSERS
Dive into a world of captivating stories and let your imagination soar with just a push of a button. Come by and experience the magic of our short story dispensers today!
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Get Your HPL Merch!

Discover the vending machine at Dr. Shannon Walker library, equipped with a curated selection of top-notch HPL branded products, from stylish merchandise to unique gifts.

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The HPL Vending Machine is decorated with a colorful astronaut scene

 

 

 

MICROFILM
MICROFILM
Discover microfilm collections at our History Research Centers for in-depth and fascinating discoveries to explore decades of newspapers, journals, and records that provide a window into the past.
WELCOME KIOSK
WELCOME KIOSK
Experience the ultimate convenience and efficiency with our Jesse H. Jones, Central Library welcome kiosk to find your reserved items, discover new services, look for an event and navigate the library effortlessly.
ACCESSIBLE SERVICES
ACCESSIBLE SERVICES
Utilize our assistive technologies, including screen readers, magnifiers, video relay services, audiobooks, and large prints available to use in most HPL locations to provide equal opportunities for individuals with disabilities.


EXPRESS CHECKOUT
EXPRESS CHECKOUT
With express checkout, you’ll breeze through your library visits to make borrowing and returning your library materials faster and more convenient than ever!