All Clients of Serphinite Solutions Hosting can take advantage of our 14 days money-back guarantee if our services do not satisfy their needs, and the:

• Service is canceled within 14 (fourteen) calendar days from the date of its order;
• Service cancellation is immediate;
• The support ticket is opened after cancellation is submitted;
• The invoice was paid by PayPal or Credit Card.

Conditions under which 14 days money-back guarantee does not apply:

• The Service was terminated due to a violation of the Terms of service.

The 14 days money-back guarantee only applies to WordPress Hosting service.

The 14 days money-back guarantee does not apply for domains, certificates, additional IP addresses, licenses, add funds transactions, and other one-time payments.

All refunds are processed within three business days.