HelpdeskAdvanced 3.0.76 - App Store

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About HelpdeskAdvanced

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like...

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.

Version History Fixed an issue related to web views in the app 3.0.76 Mar 19 Bug fixing. 3.0.75 Mar 2 Fixed bug on Logout button. 3.0.74 Feb 17 Added Customer Status filters to tickets. 3.0.73 Feb 13 Bug fixing. 3.0.72 10/08/2025 Bug fixing. 3.0.71 10/03/2025 Generic bug fixing. 3.0.70 07/25/2025 Improved user experience. 3.0.65 04/08/2024 Bug fixes and performance improvements 3.0.64 04/02/2024 Bug fix. 3.0.63 02/07/2024 Bug fixing. 3.0.62 05/10/2023 - Debug. 3.0.61 04/24/2023 Bug fixing. 3.0.60 04/04/2023 Improvements in Ticket section 3.0.59 09/08/2022 Dashboard bug fixes 3.0.29 02/03/2022 Catalog performance improvements 3.0.28 11/05/2021 Improved ticket filters 3.0.27 09/14/2021 Improved ticket filters 3.0.26 09/12/2021 Improved tickets filters 3.0.25 11/07/2020 Fixed login and ticket filters 3.0.24 10/29/2020 Language management improvements Mobile Management functionality 3.0.23 10/01/2020 New graphic New features 3.0.22 06/23/2020 New graphic New features 2.3.5 06/19/2020 New graphic New features 2.3.4 06/18/2020 - Bug fixing 2.3.3 07/04/2019

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Previous Versions

Here you can find the changelog of HelpdeskAdvanced since it was posted on our website on 2017-01-05 04:49:46. The latest version is 3.0.76 and it was updated on 2026-07-02 13:56:01. See below the changes in each version.

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