Resource Library
Welcome to the CHS Resource Library – your on-demand access to the best insights, conversations, and practical knowledge from our events.
Whether you’re looking to sharpen your skills, explore the latest industry trends, or catch up on sessions you missed, you’ll find expert-led content that’s actually useful. Browse by topic, dive into what interests you, and take away ideas you can use right now.
CHS Birmingham 2025
You + AI – Hype, Hope or Headache?
The big question keeping everyone up at night: what’s AI going to do to our industry? The events world is having a collective “what now?” moment, and we’re here to cut through the noise with real conversations, practical concerns, and actual solutions you can use.
AI isn’t going anywhere, and neither are you. This programme will help you build a smart, safe relationship with AI tools that makes your life better, not more complicated. Ready to find out whether AI is your new best friend or just the latest thing you need to manage?
AI: Frenemy or Foe? The Psychology of Our Most Complicated Relationship Yet
What happens when AI becomes your coach, strategist, or even confidant? Performance psychologist Cally Stewart explores the psychological impact of our growing reliance on AI in the workplace – examining what it means for our confidence, wellbeing, and professional identity when machines increasingly take on roles we once turned to humans for.
You + AI: Hype, Hope or Headache? – Town Hall: The Questions
Wondering how AI actually fits into event planning? Concerned about what it means for your role? Not sure where to start? Join MC Alistair Turner alongside Felicia Asiedu from Cvent and Vanessa Lovatt from Event Tech World as they tackle the real questions event professionals are asking about AI right now.
You + AI – Hype, Hope or Headache? Town Hall: The Answers
Following the morning Town Hall session, our research team spent the day tracking down data, real-world case studies, and practical insights to address every question raised by the CHS Birmingham community.
AI Vs Human: A Debate
Two brilliant young event organisers go head-to-head battling it out over whether AI is the industry’s best friend or biggest threat. They’ve grown up with technology, but they also know that events are fundamentally about human connection. So who wins when silicon meets soul?
10 AI Hacks in 20 Minutes
Lisa Rowland, Engage Event Services and Neil Thompson, Delegate Wranglers are about to turn your phone into the ultimate event planning weapon. Apps that actually work, AI tools that don’t confuse you, energy-saving tricks that keep you human, and shortcuts that’ll make you wonder how you ever managed without them.
The Scary Bit: What are we allowed to do with AI (or not)?
AI feels like the Wild West right now – exciting, full of possibilities, and absolutely zero sheriffs in sight. But here’s the thing: there ARE rules. There IS legislation. And ignoring it because “everyone else is doing it” is not a legal defense.
The AI Wrap
Whether you’ve watched all the sessions or you’re looking for a comprehensive overview, this session provides clarity on how to integrate AI into your events work with confidence. Perfect for sharing with colleagues who couldn’t attend or as a refresher on the day’s learning.
The Exchange: Skills & Insights
The Exchange is your professional development hub – packed with practical skills, insider knowledge, and confidence-building tools that turn good event planners into great ones.
From venue finding to networking hacks, every session delivers something you can use immediately. No fluff, no theory – just pure practical gold from industry experts who really get what you do.
The Smart Brief: Venue Finding in the Age of Everything
Finding the right venue used to be about capacity and location. Now? You’re juggling sustainability credentials, Martyn’s Law compliance, dietary requirements, accessibility standards, and a dozen other must-haves before you even think about budget.
From Burnout to Balance: Redefining Wellbeing in the Events Industry
Long hours, tight deadlines, and constant pressure to deliver perfection — sound familiar? In partnership with The Burnt Chef Project, CHS Birmingham’s Exchange Stage shone a light on mental health across the events and hospitality industries.
Natural & Authentic Networking with Ease & Confidence
You regularly get out and about representing the business, meeting new people, attending events and networking – and you are good at it too. But being “good at it” isn’t necessarily the same as being COMFORTABLE at it.
Suppliers, Venues & Event Professionals – Trends, Tips and Teamwork
Creating an outstanding event relies on strong collaboration between suppliers, agencies, venues and event professionals – but what does that look like in practice? From writing the perfect brief to injecting creativity, balancing budgets and proving ROI, this panel brings you practical know-how direct from the front line.
CHS Leeds 2025
Welfare in Events
This is a big topic, one that spans personal safety, respect, and dignity, to the intricacies of Martyn’s Law and the guidance around protecting large numbers of people. Event planners need to be vigilant across these areas and it’s a big responsibility.
The Importance of Welfare in 2025
In this opening session, Emma King and Al Turner discuss why CHS Leeds is addressing the theme of Welfare.
Female friendships – The Key to Confidence, Success & Expansion
In this compelling keynote, Cally refines female relationships – not as a social luxury but as a key to confidence, success and expansion.
How safe are our delegates really?
How safe are our delegates really? How safe do they feel travelling for events? In this session we look at how events and their support networks are approaching creating better, safer environments.
Getting Ready for the EU Accessibility Act 2025
Lizzy Eaton – Managing Director of Oddity Events – shares essential knowledge and practical guidance for implementing the European Accessibility Act (EAA) requirements, which came into force in June 2025.
From Survive to Thrive
We close our education by looking at the opportunities, and not just the threats. In this wrap up discussion we look at how cultures of security, safety and respect lead to better outcomes for events, their visitors, and the businesses that make them happen.