We made the decision to switch our IT provider from Gadellnet to COVI — a major overhaul and not a transition we took lightly. From day one, COVI has delivered on every promise they made. They are incredibly detail-oriented, solution-driven, and thorough in everything they do. What sets them apart is their proactive approach — constantly bringing fresh ideas to the table and acting as a true partner, not just a vendor. COVI has exceeded our expectations, and we’re confident we made the right choice in making the switch. Thank you, COVI!!!

Our nonprofit organization has had an outstanding experience working with COVI. From day one, their team has been responsive, knowledgeable, and genuinely committed to supporting our mission. Thanks to their partnership, our staff can focus on serving our community rather than worrying about technology challenges. We highly recommend their services to any organization seeking dependable, mission-minded IT support.

COVI is our contracted IT group and they have been able to handle any and all of our tech needs. I would recommend them to anyone!

COVI has been a trusted IT partner for Big Brothers Big Sisters of Central Indiana for over 10 years. What sets them apart is their commitment to building lasting relationships based on trust and mutual respect. They don’t just solve problems, they proactively work with us to anticipate challenges, streamline operations, and optimize our technology environment to better serve our community.

I have used COVI for the last 7 to 8 years as an IT Company for my Company. Cody Lents and several team members have been A+ as far as performance and honesty along with transparency. Of which I would say is extremely important when it comes to your client’s privacy. Cody will always do what he says, rare in today’s world to say the least.

I have used COVI for our small business for 3+ years and I can’t recommend them enough. They’ve strategically partnered with us to make our onboarding easier, IT processes a breeze, and they’re always available to help. Our company operates knowing COVI is keeping it safe from external risks; COVI isn’t just a need, they’re a must-have!

Our firm, Blanton & Associates, has partnered with Covi for the past 10 years. As an accounting firm we were first introduced to COVI because of their expertise in working with other organizations in our profession. Their knowledge of our business processes, specialized software, and security concerns were the reason we selected them as our IT partner. Their professionalism was evident from the moment we began working on the initial assessment, developing a strategic plan, not just a one-time solution, but one that adapts and evolves with our changing needs. Our COVI leadership team, Cody and Jack, have been fantastic to work with over the years. Truly, I value our relationship with COVI, and I know that I can depend on their team to be there for us.

We have used the COVI team for all of our IT needs from the very earliest days of our business, all the way back to the mid 1990s. They have always been extremely responsive and an absolute pleasure to work with. I have enough headaches to deal with on a day-to-day basis so its a huge help that IT issues is not one of them. Whenever we have unique IT needs they go out of their way to work with us to find a solution. We would heartily recommend COVI for all your IT computing needs!

Actors Theatre of Indiana (ATI) has significantly improved its internal communication and technological infrastructure thanks to the support of COVI. COVI has played a crucial role in upgrading ATI’s hardware and software, empowering the organization to operate with greater efficiency. Thanks to COVI’s expertise, ATI is now better equipped to fulfill its mission with cutting-edge tools and a more connected team.

I greatly appreciate the way you keep me informed of security needs and that you make sure we are safe while also ensuring our staff can still do their job as easily as possible.

Anytime our team calls for assistance, the COVI team is very helpful and knowledgeable. Cody has kept our team informed in their reasoning for structural changes. We appreciate Cody, Jack, Teddy and the COVI Team!

As a partner to COVI, I have always found it a pleasure to work with the team. They are one of the few MSPs who are forward-thinking and bring light to the often black hole that is IT. Not only do they strive for uptime, which translates into business productivity, but they also demonstrate business value through reporting and roadmaps derived from business goals and objectives. From a cybersecurity perspective, their program is well-structured, and they are quick to make improvements when new risks surface. Simply put, they are a great group of IT professionals with whom to work.

I’m always surprised at how COVI takes the time to slow down or follow up on ways to solve procedural problems instead of just focusing on broken tech. Even more so, that they are excited to help and explain things in a way that I can follow along.

…mastered value engineering projects with quality equipment and experienced technicians, they maintain systems with a high level of integrity & security, and successfully forecasted portfolio needs, all while providing superior customer service and maintaining excellent response times.

When we encountered a critical situation with our main software due to the sudden departure of two reps, COVI swiftly analyzed the circumstances, assessed the financial implications, & promptly connected us with Jason from RoboSource to effectively resolved the root issue. Furthermore, Covi monitored the project’s progress and outcomes, even though they were not directly involved in its execution.