Summary

Description

The inboundGreeting config option is not used for Twilio inbound calls.

Root Cause

In src/manager.ts, maybeSpeakInitialMessageOnAnswer ed() skips Twilio:

if (this.provider.name === "twilio") {                                                                                                                                         
  return; // Skips greeting                                                                                                                                                    
}                                                                                                                                                                              

Also, generateTwimlResponse() in twilio.ts doesn't include inboundGreeting in initial TwiML.

Workaround

Outbound calls work fine.

Environment

• OpenClaw: 2026.2.25
• voice-call plugin: 2026.2.25

Steps to reproduce

1. voice-call plugin: 2026.2.25
   The funnel is correct. The issue is the plugin bug — inbound calls connect but the greeting isn't being sent to TwiML.

Summary:

• ✅ Inbound calls accepted
• ✅ Funnel working
• ❌ Greeting not played (plugin bug)

You can:

1. Use outbound calls — they work great
2. Wait for plugin fix — the bug is in the voice-call plugin

Expected behavior

Close it.

Actual behavior

The inbound call greeting should play

OpenClaw version

voice-call plugin: 2026.2.25

Operating system

macOS Tahoe

Install method

No response

Logs, screenshots, and evidence

Impact and severity

No response

Additional information

No response