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NVDA Highlighter Window gets stuck on Windows taskbar after Windows Explorer is restarted #17696
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audience/low-visionPR or issue is relevant to sighted or low vision usersPR or issue is relevant to sighted or low vision userscomponent/visionFramework for assisting users with low visionFramework for assisting users with low visionfeature/windows-explorerWindows start menu, explorer, and other in-box functionality.Windows start menu, explorer, and other in-box functionality.p3https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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audience/low-visionPR or issue is relevant to sighted or low vision usersPR or issue is relevant to sighted or low vision userscomponent/visionFramework for assisting users with low visionFramework for assisting users with low visionfeature/windows-explorerWindows start menu, explorer, and other in-box functionality.Windows start menu, explorer, and other in-box functionality.p3https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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Steps to reproduce:
Actual behavior:
An empty and non-responsive NVDA Highlighter Window gets stuck on the taskbar.
Expected behavior:
There isn’t such a useless and non-closable window on the taskbar.
NVDA logs, crash dumps and other attachments:
nvda.log
System configuration
NVDA installed
NVDA version:
2024.4.2
Windows version:
Windows 11 24h2
Name and version of other software in use when reproducing the issue:
Windows File Explorer (native)
Other information about your system:
I think that it is a possible cause for the following issue:
https://nvda.groups.io/g/nvda/topic/what_is_the_nvda_highlighter/105176434
Other questions
Does the issue still occur after restarting your computer?
Yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
Yes: 2024.4, 2024.4.1. Same behavior.
If NVDA add-ons are disabled, is your problem still occurring?
Yes
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
Yes