Steps to reproduce:

1. Open Word 365 to a blank document.
2. Type a word
3. press CONTROL+BACKSPACE.

Actual behavior:

NVDA reports "DeleteBackWord".

Expected behavior:

NVDA should report the word deleted.

System configuration

NVDA installed/portable/running from source:

NVDA version:

Installed 2019.3.1
Portable 2019.2
Portable alpha-19755,6d40a54e

Windows version:

Windows 10 Build 1903 Version 18362.388

Name and version of other software in use when reproducing the issue:

Office 365 Version:
16.0.12430.20286

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Have you tried any other versions of NVDA? If so, please report their behaviors.

Yes, as above.

If addons are disabled, is your problem still occuring?

Yes.

Did you try to run the COM registry fixing tool in NVDA menu / tools?

No change. One user noted that at the same time as this started, CONTROL+X, CONTROL+C and CONTROL+V now report "Cut", "Copy" and "Paste" in Word. Note that this is WITHOUT any add-ons which otherwise provide that functionality and only seems to do this in Word. Note that this behaviour is the same whether the Use UIA in Word option (in NVDA's Advanced options) is enabled or not.

Log snipped below:

IO - inputCore.InputManager.executeGesture (15:12:13.467) - winInputHook (14180):
Input: kb(desktop):control+backspace
DEBUGWARNING - Python warning (15:12:13.495) - MainThread (18304):
C:\Program Files (x86)\NVDA\library.zip\keyboardHandler.py:538: DeprecationWarning: Yield() is deprecated
DEBUGWARNING - Python warning (15:12:13.495) - MainThread (18304):
C:\Program Files (x86)\NVDA\library.zip\api.py:287: DeprecationWarning: Yield() is deprecated
DEBUG - IAccessibleHandler.accessibleObjectFromEvent (15:12:13.501) - MainThread (18304):
oleacc.AccessibleObjectFromEvent with window 199388, objectID 43 and childID 0: [WinError -2147467259] Unspecified error
DEBUG - IAccessibleHandler.accessibleObjectFromEvent (15:12:13.502) - MainThread (18304):
oleacc.AccessibleObjectFromEvent with window 199388, objectID 44 and childID 0: [WinError -2147467259] Unspecified error
DEBUG - editableText.EditableText._hasCaretMoved (15:12:13.511) - MainThread (18304):
Caret move detected using bookmarks. Elapsed: 0 ms
IO - speech.speak (15:12:13.511) - MainThread (18304):
Speaking [LangChangeCommand ('en_AU'), 'fox']
DEBUG - synthDrivers.oneCore.SynthDriver._processQueue (15:12:13.524) - MainThread (18304):
Begin processing speech
DEBUG - synthDrivers.oneCore.SynthDriver.cancel (15:12:13.528) - MainThread (18304):
Cancelling
IO - speech.speak (15:12:13.530) - MainThread (18304):
Speaking [LangChangeCommand ('en_AU'), 'DeleteBackWord']