…95225)

# Backport

This will backport the following commits from `main` to `8.x`:
- [[Reporting] Improvements to reporting diagnostics
(#191790)](#191790)

<!--- Backport version: 9.4.3 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Eyo O.
Eyo","email":"7893459+eokoneyo@users.noreply.github.com"},"sourceCommit":{"committedDate":"2024-10-07T10:57:20Z","message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
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]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
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Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529","branchLabelMapping":{"^v9.0.0$":"main","^v8.16.0$":"8.x","^v(\\d+).(\\d+).\\d+$":"$1.$2"}},"sourcePullRequest":{"labels":["release_note:skip","v9.0.0","Team:SharedUX","backport:prev-major","Feature:Reporting:Screenshot"],"title":"[Reporting]
Improvements to reporting
diagnostics","number":191790,"url":"https://github.com/elastic/kibana/pull/191790","mergeCommit":{"message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
[
]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529"}},"sourceBranch":"main","suggestedTargetBranches":[],"targetPullRequestStates":[{"branch":"main","label":"v9.0.0","branchLabelMappingKey":"^v9.0.0$","isSourceBranch":true,"state":"MERGED","url":"https://github.com/elastic/kibana/pull/191790","number":191790,"mergeCommit":{"message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
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]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
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or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529"}}]}]
BACKPORT-->

Co-authored-by: Eyo O. Eyo <7893459+eokoneyo@users.noreply.github.com>

…195224)

# Backport

This will backport the following commits from `main` to `8.15`:
- [[Reporting] Improvements to reporting diagnostics
(#191790)](#191790)

<!--- Backport version: 9.4.3 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Eyo O.
Eyo","email":"7893459+eokoneyo@users.noreply.github.com"},"sourceCommit":{"committedDate":"2024-10-07T10:57:20Z","message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
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]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
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functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
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Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
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usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529","branchLabelMapping":{"^v9.0.0$":"main","^v8.16.0$":"8.x","^v(\\d+).(\\d+).\\d+$":"$1.$2"}},"sourcePullRequest":{"labels":["release_note:skip","v9.0.0","Team:SharedUX","backport:prev-major","Feature:Reporting:Screenshot"],"title":"[Reporting]
Improvements to reporting
diagnostics","number":191790,"url":"https://github.com/elastic/kibana/pull/191790","mergeCommit":{"message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
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]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529"}},"sourceBranch":"main","suggestedTargetBranches":[],"targetPullRequestStates":[{"branch":"main","label":"v9.0.0","branchLabelMappingKey":"^v9.0.0$","isSourceBranch":true,"state":"MERGED","url":"https://github.com/elastic/kibana/pull/191790","number":191790,"mergeCommit":{"message":"[Reporting]
Improvements to reporting diagnostics (#191790)\n\n##
Summary\r\n\r\nCloses
https://github.com/elastic/kibana/issues/186434\r\n\r\nThis PR adds a
search within the output log whilst attempting to start\r\nthe browser
(i.e chromium) bundled with Kibana to ascertain if it\r\nincludes a font
config error log message as signal in reporting\r\ndiagnostics for
potential issues with generating a report. This work is\r\ninformed from
couple of support tickets with customers running the\r\ndiagnostics
tool, getting a confirmation that the reporting system
is\r\nfunctionality whilst missing font issues was actually preventing
reports\r\nfrom being generated on the linux platform.\r\n\r\nAlso fixes
an issue that prevented visual feedback for when an error is\r\ndetected
during diagnosis.\r\n\r\n#### Visuals\r\n![ScreenRecording2024-09-26at15
04
19-ezgif\r\ncom-video-to-gif-converter](https://github.com/user-attachments/assets/c0320f2a-6802-435b-bae7-535f878113b3)\r\n\r\n\r\n\r\n<!--
### Checklist\r\n\r\nDelete any items that are not applicable to this
PR.\r\n\r\n- [ ] Any text added follows [EUI's
writing\r\nguidelines](https://elastic.github.io/eui/#/guidelines/writing),
uses\r\nsentence case text and includes
[i18n\r\nsupport](https://github.com/elastic/kibana/blob/main/packages/kbn-i18n/README.md)\r\n-
[
]\r\n[Documentation](https://www.elastic.co/guide/en/kibana/master/development-documentation.html)\r\nwas
added for features that require explanation or tutorials\r\n- [ ] [Unit
or
functional\r\ntests](https://www.elastic.co/guide/en/kibana/master/development-tests.html)\r\nwere
updated or added to match the most common scenarios\r\n- [ ] [Flaky
Test\r\nRunner](https://ci-stats.kibana.dev/trigger_flaky_test_runner/1)
was\r\nused on any tests changed\r\n- [ ] Any UI touched in this PR is
usable by keyboard only (learn more\r\nabout [keyboard
accessibility](https://webaim.org/techniques/keyboard/))\r\n- [ ] Any UI
touched in this PR does not create any new axe failures\r\n(run axe in
browser:\r\n[FF](https://addons.mozilla.org/en-US/firefox/addon/axe-devtools/),\r\n[Chrome](https://chrome.google.com/webstore/detail/axe-web-accessibility-tes/lhdoppojpmngadmnindnejefpokejbdd?hl=en-US))\r\n-
[ ] If a plugin configuration key changed, check if it needs to
be\r\nallowlisted in the cloud and added to the
[docker\r\nlist](https://github.com/elastic/kibana/blob/main/src/dev/build/tasks/os_packages/docker_generator/resources/base/bin/kibana-docker)\r\n-
[ ] This renders correctly on smaller devices using a
responsive\r\nlayout. (You can test this [in
your\r\nbrowser](https://www.browserstack.com/guide/responsive-testing-on-local-server))\r\n-
[ ] This was checked for
[cross-browser\r\ncompatibility](https://www.elastic.co/support/matrix#matrix_browsers)\r\n\r\n\r\n###
Risk Matrix\r\n\r\nDelete this section if it is not applicable to this
PR.\r\n\r\nBefore closing this PR, invite QA, stakeholders, and other
developers to\r\nidentify risks that should be tested prior to the
change/feature\r\nrelease.\r\n\r\nWhen forming the risk matrix, consider
some of the following examples\r\nand how they may potentially impact
the change:\r\n\r\n| Risk | Probability | Severity | Mitigation/Notes
|\r\n\r\n|---------------------------|-------------|----------|-------------------------|\r\n|
Multiple Spaces&mdash;unexpected behavior in non-default Kibana
Space.\r\n| Low | High | Integration tests will verify that all features
are still\r\nsupported in non-default Kibana Space and when user
switches between\r\nspaces. |\r\n| Multiple nodes&mdash;Elasticsearch
polling might have race conditions\r\nwhen multiple Kibana nodes are
polling for the same tasks. | High | Low\r\n| Tasks are idempotent, so
executing them multiple times will not result\r\nin logical error, but
will degrade performance. To test for this case we\r\nadd plenty of unit
tests around this logic and document manual testing\r\nprocedure. |\r\n|
Code should gracefully handle cases when feature X or plugin Y
are\r\ndisabled. | Medium | High | Unit tests will verify that any
feature flag\r\nor plugin combination still results in our service
operational. |\r\n| [See more potential
risk\r\nexamples](https://github.com/elastic/kibana/blob/main/RISK_MATRIX.mdx)
|\r\n\r\n\r\n### For maintainers\r\n\r\n- [ ] This was checked for
breaking API changes and was
[labeled\r\nappropriately](https://www.elastic.co/guide/en/kibana/master/contributing.html#kibana-release-notes-process)\r\n-->\r\n\r\n---------\r\n\r\nCo-authored-by:
Elastic Machine
<elasticmachine@users.noreply.github.com>","sha":"20dcf5f7211c6e8ed166fc7bb9a61a733384a529"}}]}]
BACKPORT-->

---------

Co-authored-by: Eyo O. Eyo <7893459+eokoneyo@users.noreply.github.com>
Co-authored-by: Eyo Okon Eyo <eyo.eyo@elastic.co>
Co-authored-by: Elastic Machine <elasticmachine@users.noreply.github.com>