Motivation
We want to make people ask questions in an isolated room - since only this makes knowledge re-useable.
Current situation
Currently, Assistify only offers one way of asking a question: creating a request via the create-room-dialog. This does not only have a second-class user experience, it also relies on the user knowing (and appreciating) the different room types.
The barrier is quite high for casual users - we need to educate them.
Proposal
A how-to-ask-questions-chatbot shall facilitate the process of guiding a user.
- Identify if a question has been asked
- Ask the user whether he wants to create a new question room - optionally also explain why this is a good idea
- Invite the proper users (experts) into this new question-room
- Ideally help the user to formulate the question if he has trouble doing that on his own
- Identify once a question has been solved and make the user close the question
Dependencies
Motivation
We want to make people ask questions in an isolated room - since only this makes knowledge re-useable.
Current situation
Currently, Assistify only offers one way of asking a question: creating a request via the create-room-dialog. This does not only have a second-class user experience, it also relies on the user knowing (and appreciating) the different room types.
The barrier is quite high for casual users - we need to educate them.
Proposal
A how-to-ask-questions-chatbot shall facilitate the process of guiding a user.
Dependencies