Cost savings
Developing intelligent chatbots can cut support team costs by up to 65%. AI-based chatbots take over many service tasks usually assigned to human employees. Unlike humans, custom AI chatbots require no corporate benefits or salary.
Increased efficiency
With conversational chatbots, your customers can receive quick answers to common questions in multiple languages. This chatbot functionality can reduce customer wait times by up to 80% and improve support resolution rates by over 60%.
Useful data
We help you create AI chatbots that collect valuable data from multiple sources, such as CRM systems, knowledge bases, and live analytics feeds. This custom AI chatbot solution type can boost contextual problem-solving depth by up to 35%.
User engagement
Interactions with generative AI chatbot services can increase average session duration by up to 50% and lift click-through rates by 25%. By offering instant, relevant responses, these bots encourage users to spend more time on your site or messaging platform.
Our portfolio
Scaling Edge AI & computer vision: QuantumEye real-time surveillance platform
Geniusee helped the QuantumEye AI platform that upgrades legacy CCTV with real-time detection, instant incident notifications, and decision-ready analytics.
Case details
Anatomy Financial: Automated financial management software for healthcare
Anatomy introduces an innovative solution designed to automate document processing, compare various documents and banking transactions, and handle the intricacies of physical check processing. By conducting a thorough analysis, the system identifies discrepancies between the declared prices of medical procedures and the actual amounts received by the clinic.
Case details
MartechCompose AI: Advanced content writing solution
We partnered with Compose AI to enhance their AI-powered writing platform through cloud migration, UX improvements, seamless integrations, and scalable feature development, upporting their growth from YC-backed startup to a widely adopted productivity tool.
Case details
MartechForethought: Enterprise AI agents for customer support
Forethought partnered with Geniusee to extend and integrate its AI-powered support platforms (Assist and Discover) into complex enterprise environments. We helped enhance real-time agent assistance, streamline multi-system connectivity, and deliver a unified support experience across channels. The result is a scalable AI agent ecosystem that accelerates resolution times, boosts team productivity, and powers more consistent customer experiences.
Case details
Enhancing FactMata’s AI to detect misleading content at scale
We partnered with Factmata to scale their AI platform for analyzing online content at volume, enhance data pipelines, and modernize their NLP models. Our team strengthened system performance, improved processing efficiency, and enabled Factmata to handle millions of records with higher accuracy and lower operational cost. By implementing our expertise in machine learning, natural language processing, and data analysis, we worked closely with FactMata to create web scrapers and optimize data pipelines and the project’s overall performance. The client addressed Geniusee to modernize their platform by combining real-time IoT data, AI analytics, and an intuitive user experience. The result: a scalable, secure, and analytics-driven ecosystem that helps enterprises make informed workspace decisions.
Case details
AI-driven-communication-assistant
Our client is a technology company specializing in providing services for industries with highly regulated communications. Their AI-based expertise allows to make those processes more simple. Geniusee was entrusted with migrating client’s infrastructure from Azure to Amazon, aiming to consolidate their crucial infrastructure in one place. The project involved migrating their database and leveraging Amazon services to optimize the system's scalability, security, and performance.
Case detailsFintech
Take financial efficiency to the next level with our AI-powered chatbot development services. Make your financial customer interactions personalized with financial advice and seamless transactions.
Edtech
Experience the power of personalized learning features with our cutting-edge chatbot development services. Interacting and engaging education process tailored to your customers’ needs.
Retail
Take advantage of automated order processing, virtual support, and personalized recommendations designed to meet the needs of your business.
Real estate
Revolutionize property search with personalized property recommendations, automated appointment scheduling, and real-time market insights.
1 step – Identifying the goal
Our chatbot development process begins with studying your objectives. A comprehensive consultation helps pinpoint problems and opportunities where AI chatbots can contribute to higher customer satisfaction, streamlined processes, or personalized help.
2 step – Selecting and training natural language processing (NLP) model
To power the chatbot, our experts carefully select the most suitable NLP framework. By combining high-quality datasets with domain knowledge, the NLP model is then trained to understand user intent and to respond contextually relevant to each question
3 step – Backend development and integration
Developing a robust backend system is the key to creating a successful AI-powered chatbot. We securely integrate current systems via APIs with the new conversational AI solution to handle user queries. By integrating the chatbot with the existing data, customers have access to up-to-date information and services.
4 step – User-friendly frontend design
We design intuitive chatbot interfaces that feel natural for users. Our chatbot frontends are tailored to each platform, like websites, messaging apps, and any other channels where your customers connect.
5 step – Testing and deployment
Our chatbots undergo rigorous testing. After the successful completion of all tests, we deploy the chatbot to targeted platforms. The deployment process is closely overseen by our experienced integration engineers.
6 step – Continuous monitoring and maintenance
AI-based chatbots require constant upkeep to stay functional. We continuously improve chatbot performance via ongoing monitoring and accumulate valuable user feedback.
Genuisee’s versatile experience, gained over more than 8 years, has enabled us to form a team with a proven track record.
Our expertise
Geniusee has a track record of successful cases in various industries. We are a long-term partner with worldwide known companies such as AWS, Plaid, Finicity, You Team, and many others. Our developers are experts in AI, natural language processing, and chatbot development.
Cutting-edge technology
Chatbots, created by our team, are powered by machine learning and artificial intelligence, enabling them to understand the context of human queries. Our developers are well-versed in the latest AI trends, natural language processing, and chatbot development.
Customized solutions
Each of the projects we created is specifically tailored to the client’s needs. We offer a personalized approach in order to identify your business objectives for chatbot deployment and the types of interactions it should handle. The ultimate result is an AI chatbot that is customized to your company and clients.
Certified AWS Partner delivering secure, scalable cloud-native solutions.
ISO-compliant processes ensuring quality, security, and reliability.
Trusted integration partner for financial data connectivity and open banking.
Team of ISTQB-certified QA engineers for world-class software testing.
Consistently rated ★5.0 by clients for reliability and delivery excellence.
Accredited partnership supporting advanced testing and continuous QA automation.
What is the purpose of chatbots?
Essentially, chatbots are computer programs that can communicate with humans via text or voice. Based on the user input and preprogrammed conversation scenarios, they simulate chatting with real people.
How long does it take to create a chatbot?
The time required to develop an AI-powered chatbot depends on its complexity and scope. The timeline typically varies from a few months to a year, depending on the features, integrations, testing, and deployment of the product. Try our Estimator to calculate the approximate development time of the AI-powered application, or contact our experts for a precise estimation.
How much does it cost to create a chatbot?
The requirements of your project are thoroughly analyzed so that an accurate estimate can be provided. Contact us for a personalized cost assessment tailored to your specific project needs, or try an Estimator to get approximate numbers.
Do you provide after-development support?
It is equally important to support and maintain it after lunch to maximize an AI chatbot’s potential and return on investment. As a chatbot development company, we offer ongoing updates, monitoring, and training to ensure a chatbot remains effective.
