GI Watch
Managed IT Services & Cybersecurity Solution Bundles Designed to Secure your Business
At General Informatics, we believe IT services and cybersecurity shouldn’t be confusing. That’s why we’ve simplified everything into clear bundles designed around the outcomes that matter to your business: protection, performance, and peace of mind.
You Choose the Outcome. We Deliver the Service.
Trusted security essentials to stop common threats at the door
GI Guard
Proactive security with 24/7 monitoring and rapid response
GI Protect
What is GI Watch?
GI Watch is the baseline monitoring and management layer for your IT environment. It ensures we have complete visibility into your network, endpoints, and systems to proactively support, maintain, and secure your infrastructure.
At its core, GI Watch ensures that every critical piece of your environment – servers, network gear, user devices, backups, and email systems – is monitored, patched, and managed with best practices in mind. Add in 24/7 Helpdesk support, and you’re looking at an environment that’s not just reactive, but preemptive.
Start with GI Watch, Then Choose Your Security Path.
GI Guard
- GI Watch
- Managed Detection & Response (MDR)
- Advanced Email Security
- Security Awareness Training
- Simulated Phishing Tests
- Multi-Factor Authentication (MFA)
- Identity Threat Detection & Response
GI Protect
- GI Watch
- GI Guard
- Penetration Testing
- SIEM Integration
- 24/7 SOC Monitoring
- XDR (Extended Detection & Response)
GI Shield +
- GI Watch
- GI Guard
- GI Protect
- vCISO Services
- Compliance-as-a-Service
- Governance, Risk & Compliance Platform Access
- Policy Creation & Management
- Executive Risk Dashboards
Core Features of GI Watch
ServerWatch
Seamless server performance and patching, with 24/7 support, after-hour emergency assistance, and on-demand asset inventory.
NetWatch
Comprehensive management of patching, monitoring, and support for all networking equipment to ensure seamless performance and reliability.
PC Watch
24/7 visibility, proactive maintenance, patching, and alerting, which eliminates the burden of in-house device management.
Backup
Onsite and offsite protection for servers, and cloud-based backup for tenant data. Features include restoration capabilities and reliability monitoring for complete data protection and disaster recovery.
24x7 Support
Our 24x7x365 support desk becomes an extension of your team, alerting you every step of the way.
Tenant Management
Streamlined management of your cloud-based productivity tools featuring seamless administration, efficient user and permissions management, and enhanced visibility across your organization.
Why Clients Love This Model
Predictable, scalable pricing — for predictable, scalable solutions.
Built-in Value
GI Watch ensures every environment is monitored and stable
Scalable
Grows with your team — pricing adjusts with you
Outcome-Driven
Pick the result you want — we handle the tech
Immediate Support When You Need It
In addition to GI Watch, every package includes access to our 24/7 Help Desk.
Unsure What Service Level Fits Your Organization?
Complex IT, Made Simple is out motto. Take our quick quiz to determine the best fit for your organization. After receiving your results, let us know when you’re ready to discuss your business goals with an IT expert.Â
Your business deserves more than just reactive support.
Whether you need essential protection, advanced threat detection, or full executive visibility, we have the right solution to keep your business secure and scalable.
Ready to take the next step? Fill out the form or call us at 888.349.8766 to get startedÂ