Frequently Asked Questions

Getting Started

What is the difference between Fundstrat Pro, Fundstrat Macro and Fundstrat Crypto?

How do I access the members' area?

Is there a mobile app?

Membership & Billing

What happens after the free trial ends?

How can I upgrade or downgrade my membership?

Can I pay the yearly fee in installments? Do you have a buy now, pay later option?

Can I cancel my membership?

Can I pause my membership?

How do I know if I canceled my subscription?

How can I get an invoice for my last payment?

I subscribed through Apple. Can Fundstrat Direct manage my subscription?

How do I reactivate my subscription after it's been canceled or paused?

Do you offer any discounts?

Research & Content

Do all of your strategists share the same market outlook?

Do you offer webinar replays and slide decks for members who miss the live session?

Where can I send a question to Tom or Mark?

How do I find a specific report or piece of content?

Why can't I access certain content on my plan?

Technical Support

Why am I not receiving emails or alerts?

Account

How can I update my email address? Should I open a new membership?

How can I update my payment method?

General

What is the relationship between Fundstrat Direct, Fundstrat and Fundstrat Capital?

Are there any restrictions on sharing content from my membership?