Fix Auto ist die erste Wahl für Unternehmer in Deutschland GLOBAL NETWORK OF COLLISION REPAIR EXCELLENCE Join the Fix Auto UK franchise network today and unlock the power of a trusted brand, proven business model, and unparalleled support. About Us Sales Brouchure Explore Fix Auto Franchise Opportunities Interested in joining the Fix Auto family?
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    Uncover the Advantages of Joining Fix Auto UK Franchise and Advancing Your Business

    El modelo Fix Auto es un modelo de éxito en 12 países.

    Proven Business Model

    Fix Auto is the global body shop network, now encompassing over 925 locations worldwide. With over 30 years’ experience in 10 countries, the Fix Auto model has been proven time and time again.

    Fix Auto Espana está ayudando a los talleres de carrocería a lograr la eficiencia.

    Best in The Business

    Experienced industry professionals support Fix Auto’s regional networks. Our team works with you and your shop to increase operational efficiency, as well as promote and add value to your business.

    Fix Auto brand is synonymous with quality and consistency in collision repair.

    World-Class Brand

     

    Fix Auto’s brand awareness puts you on the map and opens doors for your business. As we grow, more and more consumers choose Fix Auto over the competition – meaning more customers through your door!

    Achieving Predictable Consistency

    The owner-operators who make up the Fix Auto franchise network are supported by expert operations and marketing teams, who help them deliver the predictable consistency that work providers are asking for.

    Meet Our Franchisees

    Benefits

    Ein Megafon

    Power of a Global Brand

    Zwei Menschen mit Aktenkoffern haben einen beidseitigen Pfeil in der Mitte von sich

    Business Support

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    Performance Driving Software

    Zwei Geldsäcke

    Global Buying Power

    Eine Dartscheibe mit Pfeilen

    Operational Excellence

    Drei überdachte Menschen

    Regional Network of Peers

    Vier Personen in Fix Auto Kleidung schauen auf ein Klemmbrett in einer Werkstatt

    What Fix Auto Brings to Your Business

    Fix Auto prides itself on being the world’s greatest body shop franchising system. Leveraging the best field operations support, cutting edge network performance tools and comprehensive training for our network, Fix Auto gives its shop owners everything they need to help drive their business forward:

    • Operational field support
    • Focus on operational excellence and consistency
    • Exclusive territory – adds equity to your business
    • Proven experience in winning Insurance work
    • Global supply arrangements
    • Full branding and marketing support

    Resources Available to our Franchise Partners

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    Fix Auto locations globally

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    Countries in which we operate

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    Continents with a Fix Auto presence

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    Vehicles repaired to date

    What Our Franchisees Say

    Danny Ashwell

    Fix Auto Chelmsford And Fix Auto Braintree

    I’m not sure we’d be here today had we not joined Fix Auto UK. Before joining the network, we were a family run business operating a single site. We are currently going through an
    aggressive expansion programme and added Braintree to our portfolio and moved our primary site in Chelmsford into a larger, newer, more efficient building. Our goal is to operate four sites within the next two years. While work provision is important, it’s not the be all and end all. We joined Fix Auto UK to be part of something bigger. A family. That, and the business support you receive cannot be overstated. Everyone knows the troubles everyone in the industry have faced over the last couple of years and we have got through thanks to the support we have received from fellow repairers and Fix Auto UK.

    Lee Cooper

    Managing Director Of Fix Auto Sittingbourne

    I went on record as saying I joined Fix Auto UK to take my business to another level and that is exactly what we have done. I just never imagined the transition from where we were at to the level in which we are now working would be so immediate.

    Helen Davis

    Bodyshop Manager Fix Auto Atherstone And Finalist For The Bodyshop Magazine Bodyshop Manager Of The Year

    When I joined Fix Auto Atherstone I did so to be the standalone Bodyshop Manager and, if I’m honest, while I knew of Fix Auto UK, I had no experience of what it brings to a business. While I stand by my belief I was more than ready to make the step and run my own bodyshop with the experience gained over 10+ years, in reality, and it is largely thanks to the support and guidance provided by our Regional Business Manager Steve Lawrence, I quickly realised there was far more to learn in order to run as smoothly and profitable as it is today. To say my first eight months were a steep learning curve is an understatement. The way in which a Fix Auto UK repair centre runs is a far cry from what I’ve ever experienced before.

    Andy O’hare

    Managing Director For Fix Auto Aberdeen, Fix Auto Elgin, Fix Auto Inverness And Fix Auto Tayside

    Being part of Fix Auto UK has brought an element to the business that we simply didn’t have before – and that’s being part of a wider organisation. We are a family-owned business formed by my father in 1969 and we always stood on our own with our own identity but now we feel as we’re part of a larger organisation and one we can turn to for support, guidance and advice. Since joining we have doubled the size of the business with new additional centres, firstly with Fix Auto Inverness and secondly with Fix Auto Tayside in Dundee. Would we have increased our ’shop count had we not been part of Fix Auto UK? Possibly. But we would not have made the move with the confidence in which we did.

    Marc Madden

    Bodyshop Manager At Fix Auto Washington

    I Just don’t know how we would have navigated the last 12 months had we not joined Fix Auto UK.” Marc was being transparently honest about the difficulties he faced in his first 12
    months of joining the network. Those difficulties were brought on by the Covid pandemic, the shortage of parts, courtesy cars and the difficulties in recruiting new staff. We never joined Fix Auto UK for work provision, it was all about being part of something bigger. It’s a well-used cliché but it was all about joining a family of likeminded businesses that we could call upon for help and support. And we have. For me, having that network support, where you can pick up the phone and speak to fellow Franchise Partners and our Regional Business Manager has been incredible.”

    Paul Cunningham

    Director Fix Auto Dagenham & Fix Auto Dagenham

    We were the first franchisee to sign up to the Fix Auto concept way back in 2005 and when did we did so as a leap of faith. There were no other franchisees here in the UK, very little, if any, business support and certainly no work provision but we believed in the concept of a group of bodyshops working together to share best practice and to gain a louder voice in this industry of ours. Our business, just like the network, has grown beyond all recognition. Fix Auto UK is hugely respected in the industry which gives us that loud voice wthat can be heard but, more importantly, we are a close-knit family of repairers sharing best practice, working together and supporting each other
    and I could not be prouder.

    Hear more from our franchisees

    The Fix Auto Story

    Fix Auto was founded in Canada in 1992 with a clear mission to build a reputation on consistently high standards of quality, ethics, and performance across all our locations. Today, Fix Auto is the number one choice for collision repair shop owners who are ready to embrace change and grow their business.

    What we do globally:

    • Maintain the largest fully branded franchise body shop network around the world
    • Promote and maintain a strong brand that builds great reputation and trust in the market
    • Work together with work providers to deliver consistently managed repairs to our body shops
    • Provide operational support to increase efficiency and profitability in every Fix Auto body shop
    • Offer world-class marketing tools to grow brand awareness

    Fix Auto UK Events Gallery

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    Contact Us

    Get in touch for Fix Auto UK franchise opportunities.

    Martin Willis

    T. 0116 326 5401
    M. 07391 415622
    E. mwillis@fixauto.co.uk
    LinkedIn

    Fix Auto UK Social Channels

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    Did you know that Fix Auto is part of the Fix Network World
    family of brands?

    Learn More

    Helen at the Helm Transforming Fix Auto Atherstone

    It is fair to say there have been significant changes at Fix Auto Atherstone in its first 12 months since joining the network, most notably the appointment of Managing Director Helen Davis. 

    Having built up an enviable reputation as a fine repairer throughout the North Warwickshire community, the business joined the network in January 2022 full of ambition to develop its modest footprint.  

    Unfortunately, a change in senior management soon after put the brakes on all developments and investment, but, it is safe to say, the business is back on track with Helen at the helm. Since joining last June and armed only with the support of business owner Garry Wall, who has always acted as a silent partner, and Regional Business Manager Steve Lawrence, Helen has rebuilt the operation with a priority of replacing key productives, putting processes in place to ensure efficiency and fully immersing herself into the Fix Auto UK brand.  

    Said Helen: “I made the jump to here with the promise of being a standalone Bodyshop Manager and, if I’m honest, while I knew of Fix Auto UK, I had no experience of what it brings to a business.  

    “While I stand by my belief I was more than ready to run my own bodyshop with the experience gained over the last 10+ years, in reality, and it is largely thanks to the support and guidance provided by Steve (Lawrence), I quickly realised there was more to learn in order to run as smoothly as it is today. To say the last eight months have been a steep learning curve is an understatement. The way a Fix Auto UK repair centre runs is a far cry from what I’ve ever experienced before.” 

    The single biggest stumbling block for the business has been replacing key staff who’d left prior to Helen joining. That was finally achieved shortly before Christmas and, with the operation now finally running like Helen wants, talks of expansion and/or developing a secondary site are already being held between Helen and Garry.  

    “Garry is a try entrepreneur. He’s a successful businessman and when he was sold the idea of backing the vehicle repair sector, he did his numbers and realised the potential. Despite all the challenges we’ve faced we have been hitting our self-set targets month-on-month now since September.  Despite the slow start, like me, he’s realising there’s far more we can offer the Fix Auto UK network…”   

    Fix Auto UK’s Comforting Arms of Support

    Having the comforting arm of Fix Auto UK around his shoulders while navigating what he believes to be the toughest time in the vehicle repair industry is how Fix Auto Washington ‘s Bodyshop Manager Marc Madden sums up his first 12 months since joining the network. 

    Fuelled by the well-documented pitfalls surrounding parts shortages, staffing and recruitment and courtesy car supplies, Marc is transparently open about the difficulties he’s faced over recent times. In his words and many will certainly agree, “things have never been so difficult in the 23+ plus years I’ve been repairing cars” and yet, he firmly states, “I just don’t know how we would have navigated the last 12 months had we not joined the network.” 

    “For us, it was never about joining Fix Auto UK for work provision, it was all about being part of something bigger. It’s a well-used cliché but it was all about joining a family of like-minded businesses that we could call upon for help and support. And we have,” said Marc. 

    “For me, having that network support, where you can pick up the phone and speak to fellow Franchise Partners and our Regional Business Manager has been incredible.” 

    With reference to Fix Auto Washington’s RBM Marc is referring to Carl Norton who oversees Regions One and Two. “Carl has such a wealth of knowledge. He’s simply been there and done it. I know if I have a question he’ll find me an answer. He has sat with me and analysed various aspects of our operation and critically identified areas in which we can improve things and then helped to come up with plans to rectify them. Despite all the issues surrounding the industry, thanks to Carl’s input our productivity has actually improved.” 

    Marc concluded: “I can’t paint a perfect picture of the industry right now because things are far from it because of the supply issues and staffing shortages we are all facing but being part of Fix Auto UK has made things a whole lot better. Having the Fix Auto UK arm around us is comforting for sure.” 

    If Carlsberg Did Fix Auto UK Case Studies…

    Fix Auto Tewkesbury owner Kevin Dunlop gleefully admits he’s achieved more and progressed his business further in his first 12 months since joining the network than in the previous eight years since taking the boldest of decisions to go it alone and create his company. 

    In briefly summing up his vital statistics, Kevin has quite literally doubled the size of his operation. He’s now repairing up to 80 vehicles a month with room to accommodate more, he’s grown from a 5,000 sq ft bodyshop to just over 11,000, he’s doubled his staff to 14 productives and invested significantly by installing state-of-the-art ADAS and alloy wheel refurbishment systems. 

    Incredibly, buoyed by so much confidence, he’s in the final talks to take over another unit a fulfil his ambition to move into the realms of being a multi-site operator and he credits his achievement to simply being part of Fix Auto UK. 

    “I’m still having to pinch myself,” said Kevin, “I’ve always been driven by the ambition to progress my business but, as I look back, while I am proud of what I achieved on my own, in reality things were stagnant and I really wasn’t progressing at the rate in which I wanted to. 

    “Through the help and guidance I’ve received from my RBM (Regional Business Manager Nick Hedges) and Martin (Martin Willis, Fix Auto UK’s Supplier Relations and Business Development Manager), the business has been completely transformed.” 

    Kevin added: “I did not join the network for the work provision, though it is nice to have, I joined for some much-needed help, support and guidance. That support is literally a phone call away. Being able to bounce ideas off someone gives you so much confidence. I’ve learned I’m not a born bodyshop manager, I’m really at my happiest on-the-tools so having that managerial support, for me, has been invaluable.” 

    An element of being part of Fix Auto UK that has taken Kevin by surprise is the ability to network and he’s also witnessed, first hand, the power of the brand. 

    He explained: “When you’re a stand-alone independent like I was, I felt as though I really wasn’t being taken seriously. Being able to introduce myself as the owner of Fix Auto Tewkesbury has certainly helped to open doors. Being invited to various industry events because I am now part of Fix Auto UK has opened up a whole new area of networking which has helped both me, personally, and the business no end.  

    “It’s also helped when recruiting. One of my new guys admitted when he saw an ad for a job when I was recruiting before joining he questioned whether, as a small business, I could afford to pay his wages and so didn’t apply, a decision I respect. However, that didn’t enter his mind when he came for an interview after we’d transitioned with the new name and branding even though we are essentially the same business.” 

    The Rise of Fix Auto Swansea West

    “It’s been a complete whirlwind…” is how Matthew Davies summed up his and business partner Paul Gravell’s first year as Fix Auto Swansea West.  

    And that a striking statement considering prior to joining the network they’d risen from offering a one-car-in-one-car out proposition during the height of lockdown to employing 13 in a 14,000 sq ft building in just four years. 

    “We’ve always had a lot of momentum since the day we repaired our first car from that shed,” said Matthew, “but the last 12 months, since joining Fix Auto UK, it has increased 10 times and taken us to a whole new level.  

    “We have been totally amazed. Through the exposure we’ve received since announcing our arrival to the network, the scores of connections we’ve made and the business support we have received and even the networking we have managed to do through our contacts gained by joining the network, our business which we always thought was in a great place, is at a whole new level.” 

    Paul added: “We really have had to take a step back and take a moment or two to look at what we’ve achieved in a short amount of time. Even though I say so myself, it has been an incredible rise made easy by those we have had around us. That said, through the help, guidance and support we have received over the last 12 months since being part of Fix Auto UK, we now have a clear vision of where we want to be. Having the right culture here is paramount and we believe we have that.” 

    And while Matthew and Paul talk highly about what Fix Auto Swansea West has achieved in just 12 months, their chatter is supported by facts. They’ve increased their workforce to 17 and have all but doubled the number of vehicles they’re now repairing more than 100 vehicles a month. At the time of going to press with this Infofix, the duo were poised to make not one, but two major announcements which could significantly increase those statistics.  

    Caption: Whirlwind… that’s how Fix Auto Swansea West owners Matthew Davies (left) and Paul Gravell summarise their first year as part of the network. 

    The Rise of Fix Auto Sittingbourne

    The transition from a humble retail repairer that handled the occasional fleet vehicle to a business fully immersed within the insurance sector has been somewhat frenetic over the last 12 months, but it is exactly the reason why Fix Auto Sittingbourne owner Lee Cooper signed up to become part of the network. 

    Business has accelerated at such a rate that, within the first year since joining Fix Auto UK, the repairer has doubled its staff and increased its working footprint and is now processing more than 60 vehicles a month compared to the 20 or so it has been founded on.  

    “I went on record as saying I was joining Fix Auto UK in order to take the business onto another level,” said an ambitious Lee, “and that is exactly what we’ve done! I just never imagined the transition from where we were at to the level in which we’re working to today would be so immediate.” 

    He added: “The high level of work out there today is well documented, but you must be in the game of being an insurer-led repairer to have any chance of gaining it. Being part of Fix Auto UK gave us instant access but, as we quickly discovered, it’s not all about the volume, it’s how that volume is processed and that’s where the help, support and guidance we’ve received has been invaluable.” 

    Fellow director Chad Bishop, who manages the day-to-day operational side of the business, added: “Being part of Fix Auto UK has been an eye-opener, for sure. We joined with full of ambition and wanted to elevate the business to another level, and I am confident when I say we’ve already achieved that goal but, we’re only really just getting going!” 

    That was a sentiment echoed by Lee. He concluded: “We had only been going for four years prior to joining the network, looking back we were only playing at things. We’ve had the steepest of learning curves over the last 12 months which really has elevated the entire business and, thankfully, because of the support and guidance we’ve been given, particularly from our RBM Garry Carter, we have managed every challenge that has come our way. Here’s to the next 12 months and beyond.” 

    LEICESTER’S LOVING THE LIFE UNDER THE FIX AUTO UK BANNER

    “Having someone – or a big entity like Fix Auto UK – in your corner is incredibly reassuring…”  

    That is how Fix Auto Leicester Managing Director Kevin Shaw summarised his thoughts on what being part of the network means to him and his business 12 months on from joining. 

    The key driver behind signing up to the network for Kevin and co was the business support available to further elevate and develop his operation.  

    Just to recap, while January 1 2022 was Fix Auto Leicester’s official joining date, Kevin and his team had waited patiently for seven months prior after relocating their operation to a former farm a proverbial stone’s throw from Fix Auto UK’s head office in Leicester, a move which was the result of a significant investment programme heavily in transforming what was a smallholding including the old farm house, into a flagship repair centre spanning 12,000 sq ft and luxury offices. 

    “Like so many who join the network, we already had a solid base of work providers so joining Fix Auto UK was never about work provision, it was all about business support and being part of a larger organisation rather than being stand alone independent repairer.  

    “I stand by the decision, it has certainly proved to be great one for us. Having our RBM Steve Lawrence on the end of the phone for help and advice has been superb as is meeting other Franchisees who we can share our struggles with and share information with.” 

    By his own admission, soon after joining the network Kevin was introduced to Grove and has since utilised the company’s Health Check digital system. 

    Kevin explained: “Prior to joining Fix Auto UK we used paint distributors from our work providers. But, having been introduced to Grove and particularly its Integrum Health Check, we have reduced our costs, improved our efficiencies and, of course, optimise profitability. Had we not been part of the network we would never have talked to Grove let alone work with them and it’s proven hugely beneficial to the business.” 

    All Change for Fix Auto Cheltenham as Co-Owner Andrew Emery Bows Out

    “The best move we could have made…” is how Andrew Emery, co-director of Fix Auto Cheltenham summed up his, and business partner Kieran Humphries’s, decision to invest heavily in relocating to brand new premises to future proof the operation. 

    And just with the passing of their first anniversary of the move to a 15,000 sq ft unit, there was cause to celebrate yet again with Andrew agreeing to sell his majority shares to Fix Auto UK. 

    By Andrew’s own honest admission, the past 12 months have been testing but he he unequivocally states it has been a major success. However, with the repair centre in the strongest of positions, he felt it was time for him to step back and concentrate on other business projects and so approached Fix Auto UK to buy his shares. 

    “Right from the day I bought into the business my goal was to support Kieran and future proof the whole operation. Today, the business is now sitting in a state-of-the-art repair centre that is a jewel in the Fix Auto UK crown and that makes me extremely proud indeed.” 

    “With the new site set up and running seamlessly I really can’t add anything more so now is the right time to bow out. With Kieran as passionate as ever in control of the day-to-day running of the bodyshop and with Fix Auto UK in support, the future for it really does look exciting.” 

    Kieran added: “Fix Auto UK buying into the business is yet another exciting new chapter for us. I can’t thank Andrew enough for his help and unwavering support since he joined me. Put simply, we wouldn’t be sitting here in our impressive new repair centre had he not joined the business. I am ambitious, bringing Fix Auto UK on board will help take the business to another level.” 

    It is the second repair centre established within the Fix Auto UK network that Fix Auto UK has invested in, having taken a majority share in Fix Auto Goole in August 2018, and in doing so embark on its strategy to develop a portfolio of its own repair centres primarily to ensure and maintain the network presence in areas where it had none. Fix Auto UK’s group of nine wholly owned sites comprises Fix Auto Daventry, Fix Auto Colwyn Bay, Fix Auto Barnsley, Fix Auto Crawley, Fix Auto Paignton, Fix Auto Liverpool South, Fix Auto Castleford, Fix Auto Newport and Fix Auto Henley-on-Thames. 

    Ian Pugh, Managing Director for Fix Auto UK, said: “Andrew and Kieran have been an exciting addition to the network since joining us. Together, they’ve transformed the business first established by Kieran and his father and the site they now proudly operate from is one to behold.  

    “Andrew approached us several months ago with a proposition to buy his shares in order to continue to maintain the growth and development of the business and we are delighted to be in a position to do so. Having Kieran, who is so passionate about the industry and the business, on board is a major boost.” 

    BRAINTREE AND TAYSIDE TICKING ALONG JUST NICELEY…

    “It’s purring along just nicely” was how Andy O’Hare described his Dundee operation one year on from opening Fix Auto Tayside. 

    And Andy’s words have been echoed by Danny Ashwell who opened the doors to Fix Auto Braintree, his second site, shortly before Christmas 2022. 

    Exactly 12 months on from when Andy celebrated opening his fourth Fix Auto UK-branded repair centre making the family run business arguably the most prolific repairer in Scotland, and he couldn’t be happier with the way the new operation has seamlessly slipped into the operation. 

    What makes Fix Auto Tayside stand out, and not just within those repair centres north of the border, but as a unique site within the 118 Fix Auto UK sites that make us the UK-wide network is the fact it holds the equipment needed to repair commercial vehicles, double decker buses and HGVs alongside family cars. 

    Just to reflect, centrepiece within the multi-million investment that includes a 18,000 sq ft workshop, offices and nearly a quarter of an acre of secured vehicle parking, is a colossal spraybooth capable of hosting double-decker buses.  To ensure no vehicle is too big or small, the biggest jig believed to be available with a 25-tonne pulling power has been cleverly sunk to ground level. There is also a 10-metre long spraybooth designated solely for LCVs and cars that effectively makes the site a three-booth venture. 

    With regards to Fix Auto Braintree, the 10,000 sq ft repair centre was officially opened to a civic reception two weeks before the festive break but that didn’t deter the team there from showing their true intentions for the year ahead. 

    “The Braintree team have been absolutely tremendous,” said Danny, “they’ve knocked all the targets we set for the site right out of the park. We had hoped to be repairing up to 20 cars a week, possibly edging up to 25 but in all reality they’ve been hitting more than 35 vehicles since Easter. We’ve had to take on two additional team members in the office two additional productives. I really couldn’t have wished for a better start to the site.” 

    Andy added: “Fix Auto Tayside has been the perfect addition to our portfolio of repair centres,” said Andy, “we’ve long been an established car and LCV repairer through our sites in Aberdeen, Elgin and Inverness, Tayside puts us in the unique and fortunate position where we are able to repair any vehicle on our roads. We set ambitious targets and goals which, I am delighted to say, as we look towards the end of the year we’re close on achieving so I couldn’t be happier.”  

    FIX AUTO BASILDON CHALKS UP FIRST YEAR WITH THE NETWORK

    Security, knowledge and experience were three deciding factors behind Fix Auto Basildon director Steve Abbs joining the network – and one year on he freely admits his decision was one that has paid off.      

    Having established his mechanical repair and servicing business during the mid 1990’s, it is fair to say Steve has all the knowledge and experience in that area of the vehicle repair sector but, by his own admission, he realised he lacked a little when it comes to bodyshop repairs. His business was bitten hard when, without any prior warning, a key work provider pulled away and left him quite dumbfounded.  

    Fortunately, his company’s reputation had grown to a point where work still flowed in but, as Steve stresses, it was a lesson well learned and that’s when he sought out Fix Auto UK, the key reasons being to shore up an area and having access to the network’s highly experienced team of Regional Business Managers who, via the popular Regional Business Manager Garry Carter, he has access to. 

    “Has joining Fix Auto UK been beneficial, absolutely!” said Steve, “while we established the bodyshop side of the business in 2016, in reality I know we still have a lot to learn. We had our fingers burnt when a work provider simply pulled away from us without any prior warning which was a hard pill to swallow, especially as the standard of our repairs were not questioned. In fact, they have always been exemplary.” 

    “Securing an area by taking on the Fix Auto UK franchise was key to us, as was having access to the knowledge, experience and support provided by our Regional Business Manager. Garry has been so supportive and, true to the promises we were given from the outset, he’s helped to transform our productivity.” 

    Fix Auto Basildon commands a three-acre site in the heart of the famed town of Basildon and workshop space spanning more than 27,000 sq ft encompassing several buildings cleverly positioned to ensure a seamless workflow. Steve runs the business alongside partner Simon Croft. The site currently processes up to 160 vehicles cars and LCVs monthly but has scope to increase that to more than 200.   
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