Billing & Account
Account management, payment methods, and more
FAQs
Frequently Asked Questions (and their answers!)
- Am I required to leave a comment to mark something complete?
- Coursepacks FAQ
- Do I need to install anything to use FoxyLearning?
- FoxyLearning and CEUniverse
- FoxyLearning Glossary
- Getting Started Guide for Instructors
- Getting Started Guide for Students
- Group License FAQ
- How do I connect to a course or enter my course connection code?
- How do I see my scores on a module quiz?
- How long will I have access to a module?
- Tutorials FAQ
- Videos FAQ
- What colleges and universities have used FoxyLearning?
- What time zone does FoxyLearning use?
- What web browsers and devices do you support?
- Why are there so many "star" ratings but so few reviews?
- Why did we stop offering free access to our content and open educational resources (OER)?
- Why is your company called FoxyLearning?
- Why should I use FoxyLearning to supplement my course?
Troubleshooting
Troubleshooting commons issues and problems
- A video is not loading
- How to disable audio narration or autoplay of audio on tutorials
- I did not receive a verification email for my account
- I have not received a response to my email
- My credit card was declined, but I'm still showing a pending charge
- My credit card was declined. What should I do?
- Problem with Mark Complete Button
- The FoxyLearning website is down
- The name on my certificate of completion is not correct
- Where is the notes tool?