Pricing
Support That Pays for Itself
Smart businesses look at worth—not just cost. The right answering service isn’t an expense; it’s an investment in how your business operates and how it’s perceived.
Our pricing is built around value. When calls are handled professionally by real people, opportunities are captured, customers feel cared for, and your internal team stays focused on what they do best. The result? Fewer missed opportunities, lower payroll strain, and a stronger brand presence.
We build customized plans around what you actually need—so you’re investing in support that works for you, not paying for services you don’t.
Because every call is more than a task—it’s a reflection of your business.
The average Focus call
Lasts approximately 2 minutes (agent work time)
Consists of answering the call, taking a detailed message, and dispatching the information
Billed for time used—shorter calls use less time and are billed less
Automation can also be implemented in front of the service or behind the scenes, lowering your costs by streamlining your calls and information.
Pricing is based on our standard 28-day billing periods.
Don’t try to “go it alone.” Talk to us about your goals, be honest about what you want to spend, and together we can design a plan to fit your needs. If it can be done, we can help you do it.
Sample Pricing for Common Service Needs
When you stop and think about how much a missed call costs your business, you begin to understand the return on investment we provide. Spend a few minutes talking with us and see how much a professionally-handled call can add to your business.
Low-Volume Sample
Professional message taking and text delivery for small businesses.
50 minutes of service
$79 for the first 50 minutes
$1.61 per additional minute
High-Complexity Sample
Ideal for service companies that need help booking appointments or collecting caller information.
500 minutes of service
$870 for the first 500 minutes
$1.71 per additional minute
Businesses That Benefit Most from Our Answering Service
Focus works with businesses that depend on reliable, professional call handling — especially when missed calls mean missed opportunities.
Our clients include service companies, contractors, property management firms, pet boarding facilities, and many other small businesses that want every caller handled professionally.
If your business depends on answering calls well, there’s a good chance we can help.
Let's Talk About It
We don’t just consider you a customer — we consider you a partner. Our goal is to build long-term relationships with businesses that trust us to represent them well.
When your calls are handled professionally and your customers are taken care of, your business runs more smoothly and continues to grow. That’s the kind of success we want to help create.
Veteran Appreciation
Focus Answering Service proudly honors and supports veterans. The president of our company is a veteran, and we recognize that those who have served our country often bring the experience, discipline, and dedication that help businesses succeed. If you are a veteran—or know someone who is—and are looking for an answering service, please contact us and ask about our 10% veteran discount.