I bought your product 11 years ago I still have the e-mail I I've upgraded my computer and now I want to transfer the program over to the new computer. But when I see my e-mail that I used to download my program from is now unavailable I downloaded your product using my purchase license and it says it's invalid can you please help me I have proof if you need it
A
Answer by
Ashish Bajaj
To address your concern, since you purchased FlameReader 11 years ago and are having trouble transferring it to a new computer due to an invalid license, I recommend the following steps:
Locate Purchase Details: Ensure you have any purchase details available, such as order confirmation emails or receipts as proof of purchase.
Contact Support: Reach out to FlameReader's customer support. Provide them with your purchase details and explain your situation in detail, including the issues with the invalid license.
Check for Updates: If you haven't updated the software in a long time, there may be a newer version or different licensing policy. Customer support can provide information on this.
License Recovery: Ask customer support if there’s a way to recover or refresh your license key.
Email Access: If possible, try to recover access to your old email, as it might be necessary for account verification.
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Providing proof of purchase will be essential in resolving your issue, so ensure you have all relevant documentation ready when contacting support.
I bought your product 11 years ago I still have the e-mail I I've upgraded my computer and now I want to transfer the program over to the new computer. But when I see my e-mail that I used to download my program from is now unavailable I downloaded your product using my purchase license and it says it's invalid can you please help me I have proof if you need it
To address your concern, since you purchased FlameReader 11 years ago and are having trouble transferring it to a new computer due to an invalid license, I recommend the following steps:
Locate Purchase Details: Ensure you have any purchase details available, such as order confirmation emails or receipts as proof of purchase.
Contact Support: Reach out to FlameReader's customer support. Provide them with your purchase details and explain your situation in detail, including the issues with the invalid license.
Check for Updates: If you haven't updated the software in a long time, there may be a newer version or different licensing policy. Customer support can provide information on this.
License Recovery: Ask customer support if there’s a way to recover or refresh your license key.
Email Access: If possible, try to recover access to your old email, as it might be necessary for account verification.
i>Providing proof of purchase will be essential in resolving your issue, so ensure you have all relevant documentation ready when contacting support.