About First View
For K-12 parents and caregivers, we understand the importance of a stress-free school commute for your student. That's why we've developed FirstView, our easy-to-use vehicle tracking app. FirstView allows you to plan your...
For K-12 parents and caregivers, we understand the importance of a stress-free school commute for your student. That's why we've developed FirstView, our easy-to-use vehicle tracking app. FirstView allows you to plan your day and stay connected with your student's trips, regardless of the type of vehicle your student travels in. With FirstView: - See real-time vehicle location and track its progress - Easily monitor multiple students, including yellow school bus and special/alternative transportation journeys - Quickly access updates and vehicle details for each trip - Receive instant notifications and service alerts from your district - Set up family members and caregivers to receive customizable trip update alerts - Dedicated customer support at your fingertips
Version History - Enhanced trip notifications now keep you informed about vehicle changes, driver updates, drop-offs, and school stop arrivals for all student types. - New offline status experience to clearly indicate when there is no internet connection, along with improved data refresh when connectivity is restored. - General bug fixes for a smoother experience. If you experience any app issues or have feedback, contact us at
[email protected]. 7.1.0 May 15 - New in-app tutorial to help you get started from your first login. - Pinned alerts on the map keep you informed about important service updates. - Improved student status messaging and updated FAQ for clearer information. - Enhanced address setup with City and State/Province support for more accurate distance alerts. - Accessibility improvements to better meet ADA (WCAG 2.1 AA) standards. If you experience any app issues or have feedback, contact us at
[email protected]. 7.0.0 Apr 3 This release includes bug fixes and usability improvements to give our students’ families an even better vehicle tracking experience. If you experience any app issues or have feedback, contact us at
[email protected]. 6.2.0 Mar 5 - Last stop serviced improvement Trip cards now show the student's stop number along with the last stop serviced, making it easier to see how close the vehicle is to the assigned stop. - Inactive student handling Students with no trip assignments are now marked inactive, with visibility into how long they’ve been inactive. - Clearer service alerts Service alerts now clearly show who the alert is for and the type of alert. Feedback? Contact
[email protected] 6.0.0 Jan 23 Districts can require a system-generated code to unlock student tracking, helping protect student data. Adding a student now requires selecting your relationship, improving security through user insights. Distance notifications and emails now include clearer arrival details, and you can choose which notifications you receive for better control. Accessibility updates improve usability and align with ADA standards. 5.1.0 12/21/2025 - Enhanced security with new tracking limits to help protect data. - Improved accessibility to meet ADA standards, including clearer screen reader labels and smoother TalkBack navigation. - Smarter push notifications — only get alerts during live tracking, not when backend updates adjust trip data later. - Updated Spanish and Canadian French translations for a more accurate, consistent experience. Have questions or feedback? We’d love to hear from you at
[email protected] 5.0.0 10/27/2025 - FirstView 1.0 is now First View, officially replacing the FirstView Classic app. - New! Use location services to drop a pin and quickly set up distance-based ETA alerts. - In districts where students and routes are added manually and the district uses First Student's RFID ridership tracking, parents can now get on/off bus notifications (when offered by the district). Check the student details section to see if it's available. For help or feedback, email
[email protected]. 4.3.0 09/29/2025 Bug fixes and improvements – We’ve made some updates to enhance performance and keep things running smoothly. For issues or feedback, contact
[email protected]. 4.2.1 09/18/2025 - Added support to easily select your preferred language (English, Spanish, or Canadian French). - General improvements to make the app easier to use. For help or feedback, contact
[email protected]. 4.2.0 08/24/2025 Minor bug fixes and improvements – We’ve made small updates to enhance performance and keep things running smoothly. For issues or feedback, contact
[email protected]. 4.1.1 08/17/2025 In addition to multiple bug fixes and performance enhancements, this release enables the FirstAlt primary guardian’s phone number to be clickable within the app. This release is ensuring an improved vehicle tracking experience for students' families. FirstView 1.0 is available for select districts that utilize our yellow bus services and those using small-capacity vehicles through FirstAlt. If you encounter any issues or have feedback, please reach out to us at
[email protected] 4.1.0 08/12/2025 - Trip notifications for key changes and events - Weekend trip tracking - Trip start time and last stop serviced to better estimate ETA - Updated FAQs with a link to rate our service - District-enabled ridership notifications - Option for districts to enable parent requests to track for added security - District ability to suspend users who shouldn’t be tracking For issues or feedback, contact
[email protected]. 4.0.0 07/16/2025 • Student Icons on Vehicle: Easily see which students are on each live trip with new vehicle color-coded icons. • Enhanced Distance Notifications: Distance-based ETA notification details now feature clearer visuals, including trip name, notification name, and dispatch type. • Performance Improvements & Fixes: We've made behind-the-scenes updates to improve app stability and overall performance. Contact us at
[email protected] with any questions or suggestions. 3.2.0 06/05/2025 This update introduces Trip Highlights for users tracking FirstAlt small capacity vehicles, making it easy to spot changes with clearly marked updates to trip details. We’ve also included several bug fixes and performance improvements. If you experience any issues or have feedback, please contact us at
[email protected]. 3.1.0 05/04/2025 In addition to multiple bug fixes and performance enhancements, this release enables the FirstAlt primary guardian’s phone number to be clickable within the app. This release is ensuring an improved vehicle tracking experience for students' families. FirstView 1.0 is available for select districts that utilize our yellow bus services and those using small-capacity vehicles through FirstAlt. If you encounter any issues or have feedback, please reach out to us at
[email protected] 3.0.1 04/29/2025 This release brings multiple bug fixes and performance enhancements, ensuring an improved vehicle tracking experience for students' families. Additionally, the FirstAlt system now allows users to select a trip cancellation reason from a predefined list. FirstView 1.0 is available for select districts that utilize our yellow bus services and those using small-capacity vehicles through FirstAlt. If you encounter any issues or have feedback, please reach out to us at
[email protected]. 3.0.0 04/01/2025 We're always working to improve your home-to-school vehicle tracking experience! This update enhances Distance Notifications, trip setup, and GPS status alerts to make tracking your student’s ride even easier. What’s new: • Improved Distance Notifications – View notification ranges on the map for both FirstAlt and yellow bus services, plus select multiple trips during setup for yellow bus services. • Simplified Trip Setup for FirstView GPS – Smoother navigation when setting up trips for districts that don’t provide student data directly to FirstView and rely on manual student entry.Simplified Trip Setup for FirstView GPS – Smoother navigation when setting up trips for districts that don’t provide student data directly to FirstView and rely on manual student entry. • GPS Status Alerts – A "No GPS" status now appears when a yellow bus vehicle isn’t reporting its location, keeping you informed.GPS Status Alerts – A "No GPS" status now appears when a yellow bus vehicle isn’t reporting its location, keeping you informed. FirstView 1.0 is available for select districts using yellow bus and FirstAlt small capacity vehicle services. Need help or have feedback? Contact us at
[email protected]. 2.3.0 02/11/2025 We’ve addressed some minor bugs to improve the app experience. From our latest major update: - Showing any selected trip on the map - Student trip cancellation for our First Alt services - Student details enhancement - Several bug fixes and performance improvements FirstView 1.0 is available to select districts using yellow bus or FirstAlt small-capacity vehicle services. For issues or feedback, contact us at
[email protected]. 2.2.0 01/10/2025 We’ve addressed some minor bugs to improve the app experience. From our latest major update: - Showing any selected trip on the map - Student trip cancellation for our First Alt services - Student details enhancement - Several bug fixes and performance improvements FirstView 1.0 is available to select districts using yellow bus or FirstAlt small-capacity vehicle services. For issues or feedback, contact us at
[email protected]. 2.1.1 12/18/2024 To give our students’ families an even better vehicle tracking experience, this release includes: - Showing any selected trip on the map - Student trip cancellation for our First Alt services - Student details enhancement - Several bug fixes and performance improvements FirstView 1.0 is available to select districts that utilize our yellow bus services and select districts that utilize small capacity vehicles through our FirstAlt services. If you experience any app issues or have feedback, contact us at
[email protected]. 2.1.0 12/14/2024 This release includes several bug fixes and performance improvements to give our students’ families an even better vehicle tracking experience. FirstView 1.0 is available to select districts that utilize our yellow bus services and select districts that utilize small capacity vehicles through our FirstAlt services. If you experience any app issues or have feedback, contact us at
[email protected]. 2.0.3 11/25/2024 This release includes several bug fixes and performance improvements to give our students’ families an even better vehicle tracking experience. FirstView 1.0 is available to select districts that utilize our yellow bus services and select districts that utilize small capacity vehicles through our FirstAlt services. If you experience any app issues or have feedback, contact us at
[email protected]. 2.0.2 11/07/2024 This release includes key tracking features and capabilities for select districts that utilize our yellow bus services, allowing parents to begin monitoring their student's yellow bus trips. It also includes several bug fixes and performance improvements to give our FirstAlt families and caregivers, whose students ride in small capacity vehicles, an even better vehicle tracking experience. If you experience any app issues or have feedback, contact us at
[email protected]. 2.0.1 10/23/2024 This release includes key tracking features and capabilities for select districts that utilize our yellow bus services, allowing parents to begin monitoring their student's yellow bus trips. It also includes several bug fixes and performance improvements to give our FirstAlt families and caregivers, whose students ride in small capacity vehicles, an even better vehicle tracking experience. If you experience any app issues or have feedback, contact us at
[email protected]. 2.0.0 10/14/2024 This release includes several bug fixes and performance improvements to give our FirstAlt families and caregivers, whose students ride in small capacity vehicles, an even better vehicle tracking experience. If you experience any app issues or have feedback, contact us at
[email protected]. 1.1.0 09/17/2024
