What is FatechWatch?
FatechWatch is a monthly managed security service for home computers from Fatech IT Advisors, available through Fateka Computer Store. For $49.99/month, we layer enterprise-grade endpoint detection and response technology on top of your existing Windows security, backed by a 24/7 security operations center with human threat hunters who review every alert. We also handle all Windows updates, monitor your PC's health around the clock, and provide direct remote access to troubleshoot and fix issues without you lifting a finger. Unlike antivirus software you install and forget, FatechWatch is a fully managed service with real people watching your back.
Your home computer is a target.
Ransomware targets home users
One wrong click and your family photos, tax files, and personal documents are encrypted and held for ransom. Home users are increasingly targeted because they lack business-grade protection.
Missed updates leave you exposed
Most home PCs are weeks behind on critical Windows security patches. Every missed update is an open door for attackers to access your personal and financial data.
No one to call when things break
When your computer acts up, you are on your own. Googling fixes wastes time and often makes things worse. You need a real IT professional you can actually reach.
Business-grade PC security for your home
PC Health Monitoring
We watch your computer's performance, disk health, and security status around the clock. Problems get caught before you notice them.
Managed Windows Updates
Every update tested and scheduled by our technicians. No surprise restarts or broken features after patching.
Advanced Threat Detection and Response
We enhance your Windows security with an endpoint detection and response layer backed by a 24/7 security operations center. Human threat hunters review every alert, catch hackers that basic antivirus misses, and stop ransomware before it encrypts your files.
Remote Access and Support
We connect directly to your PC and fix issues in real time. No explaining the problem over the phone, no walking through confusing steps. 1 hour included monthly, additional time at $100/hr in 6-minute increments.
On-Site Support Available
Need hands-on help? We come to your home. $150 for the first hour, $100 per hour after that.
Real Humans, Real Support
Talk to actual technicians who know your system. No phone trees, no bots, no overseas call centers. Monday through Friday, 9 AM to 6 PM EST.
Simple pricing. No surprises.
FatechWatch
Managed security for your home computer
$95 one-time setup fee
✓ 24/7 PC health monitoring
✓ Managed Windows updates
✓ Advanced threat detection and response
✓ 24/7 security operations center with human threat hunters
✓ Direct remote access to your PC for troubleshooting
✓ 1 hour remote support included monthly
✓ On-site support available
✓ No long-term commitment
Additional household PCs: $30.00/month each
Same full protection. Same $95 setup per device.
◆ Zero Trust Endpoint Protection
Maximum security. Every application blocked unless explicitly approved by our team.
◆ Secure Password Manager
Encrypted vault for all your accounts with autofill across devices.
Protected in four steps
Sign up online
Tell us how many PCs need protection.
Free system check
We verify your PC qualifies and prepare your security setup.
Remote install
We install monitoring and security tools remotely. About 30 minutes.
We handle the rest
Monitored, patched, and protected 24/7. We contact you only if something needs attention.
Built for people, not IT departments
Families
Protect your kids' computers, shared family PCs, and home office workstations without becoming the household IT department.
Remote Workers
Your employer secures office machines but who secures your home PC? Don't let your personal setup put your work and data at risk.
Seniors
No jargon, no complicated settings. We handle all the technical details so you can use your computer with confidence and call us when you need help.
System Requirements
Running Windows Home? We upgrade to Pro for a one-time fee of $100.
Frequently Asked
Is there a contract or commitment? +
No. Monthly ACH billing. Cancel anytime with 30 days' notice. No penalties.
What computers qualify for FatechWatch? +
Your PC needs to support Windows 11 (Intel 8th Gen or newer, AMD Ryzen 2000+). Windows 11 Pro is required. Not sure if your computer qualifies? We check for free.
Do I need to bring my computer to the store? +
No. Setup is done entirely remotely. For in-person help, visit our store at 585 Grove St, Suite G-10, Herndon, VA, or request an on-site home visit.
How does FatechWatch protect my computer? +
We keep Windows Defender as your antivirus foundation and add an endpoint detection and response layer on top. This is the same type of technology used by banks and hospitals. A 24/7 security operations center with human threat hunters reviews every alert, catches advanced threats that antivirus alone misses, and stops ransomware before it can encrypt your files. We also monitor your PC's health, manage all Windows updates, and have direct remote access to troubleshoot issues in real time.
What happens after my 1 hour of support? +
Your included hour covers remote access sessions where we connect directly to your PC and resolve issues. Additional remote support is $100/hour in 6-minute increments. 12 extra minutes = $20. On-site home visits start at $150 for the first hour.
Can I add more computers later? +
Yes. Each additional household PC is $30/month with $95 setup. Same full protection including monitoring, threat detection, updates, and support.
Who provides the support? +
The team at Fateka Computer Store in Herndon, Virginia. With a perfect 5.0 star rating and over 400 Google reviews, we have been trusted by thousands of customers since 2019. Our technicians have over 30 years of combined IT experience. All support is U.S.-based.
Do you offer remote support outside of Virginia? +
Yes. FatechWatch monitoring and remote support work anywhere in the United States. On-site home visits are available in the Northern Virginia area.
How is FatechWatch different from Geek Squad or Best Buy support? +
Geek Squad and Best Buy offer one-time repairs and annual plans, but they don't continuously monitor your PC or actively hunt for threats. FatechWatch includes a 24/7 security operations center with human threat hunters, endpoint detection and response, proactive Windows updates, and direct remote access to your computer. You also get a dedicated local team that knows your system, not a rotating call center.
Is FatechWatch better than Norton, McAfee, or Windows Defender? +
FatechWatch works differently. We keep Windows Defender as your base antivirus and add an endpoint detection and response layer on top of it, backed by a 24/7 security operations center with human threat hunters. This catches advanced threats like persistent footholds and ransomware that Norton, McAfee, or Defender alone will miss. Plus you get Windows update management, PC health monitoring, and direct remote access to your PC for troubleshooting. It is a fully managed service, not just software.
I usually go to Micro Center or the Apple Store for computer help. Why should I try Fateka? +
Micro Center and Apple Store are great for buying hardware, but neither offers ongoing managed security for your home PC. FatechWatch gives you continuous protection and a team that already knows your system when you call. If your PC needs hardware repair, upgrades, or warranty service, we handle that too, all under one roof.
What other services does Fateka offer? +
Beyond FatechWatch, Fateka Computer Store offers computer repair for all brands including Lenovo, HP, ASUS, Acer, MSI, and Apple. We are a Lenovo Authorized Service Center for warranty and out-of-warranty repairs. We also sell new and refurbished laptops and desktops, build custom PCs, perform hardware upgrades like RAM, SSD, and screen replacements, and provide data recovery and virus removal services. Visit us at 585 Grove St, Suite G-10, Herndon, VA or call us anytime.
What does FatechWatch NOT cover? +
FatechWatch is designed for personal home computers and solo professionals who work from a personal PC. It does not cover company-owned devices, business networks, servers, custom domain email, compliance requirements (HIPAA, FTC Safeguards, PCI), or multi-user office environments. If your business has company assets that need protecting, our business IT division, Fatech IT Advisors offers full managed IT services built for businesses. Call (703) 719-4000 to learn more.
FatechWatch protects your home. Fatech IT Advisors protects your business.
If you run a dental practice, CPA firm, law office, or any business with compliance requirements, company email, servers, or multiple employees, you need more than FatechWatch. Fatech IT Advisors provides fully managed IT services with compliance built in, including HIPAA, FTC Safeguards, and PCI-DSS.
Schedule Your Free System Check
Fill out the form below and pick a time. Takes 15 minutes. No commitment required.
Questions? Call us at (703) 783-2050
Stop worrying about your PC.
Join families, remote workers, and home users who trust Fateka Computer Store to keep their computers safe and running.
GET STARTED →Monthly ACH billing · No long-term commitments · 30-day cancellation notice
Managed PC Security from Herndon, Virginia
Fateka Computer Store has been providing computer repair, custom PC builds, and IT support since 2019. Located at 585 Grove Street, Suite G-10, in Herndon, Virginia, we are the only Lenovo Authorized Service Center in the Herndon-Reston-Loudoun corridor. FatechWatch extends the same business-grade security tools we deploy for our commercial IT clients to home computer users.
FatechWatch remote monitoring and support works anywhere in the United States. On-site home visits are available throughout Northern Virginia including Herndon, Reston, Sterling, Ashburn, Leesburg, Chantilly, Centreville, South Riding, Great Falls, Vienna, Oakton, Fairfax, and surrounding communities in Fairfax County and Loudoun County.
With over 400 five-star Google reviews, Fateka is one of the most trusted computer stores in Northern Virginia. Fateka's founder and CEO has over 30 years of hands-on IT experience, from building early internet infrastructure to managing enterprise networks, and now brings that same expertise to protecting home computers. Call us at (844) 888-0909 or (703) 783-2050 to learn more about FatechWatch. For business IT needs, visit Fatech IT Advisors or call (703) 719-4000.