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Access
Gaining the necessary access to effectively use an API is often more challenging than it appears. Intentional and unintentional barriers can create friction in discovering and onboarding with an AP...
Experiences
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sync
Alignment
Achieving alignment between teams producing APIs and their consumers is a persistent challenge in API operations. Effective collaboration between business and technical stakeholders requires ongoin...
34 properties
#Solutions
sync
Applications
The experiencce of applying API resources and capabilities in desktop, web, mobile, device, and artificial intelligence applications. The design, delivery, and sustainment of APIs will define the e...
automation
Automation
Automating business operations is a primary driver for adopting and governing APIs, enabling organizations to achieve the scale, speed, and quality needed to remain competitive in global markets. A...
payments
Business
Every aspect of API operations should ultimately be evaluated through the lens of cost and value—both the expenses incurred to develop and maintain APIs and the direct or indirect revenue generated...
20 properties
#Solutions
manage_history
Change
Managing and effectively communicating changes across one or more APIs is a leading cause of instability and friction in enterprise operations. While these changes often surface in applications use...
5 properties
#Solutions
chat
Communication
Consistent communication about the production and consumption of APIs is critical for effective enterprise governance. APIs are inherently difficult to visualize, making it essential to invest in m...
25 properties
#Solutions
cadence
Consistency
Achieving consistency in the design, delivery, and maintenance of HTTP APIs across an enterprise is a significant challenge—one that often complicates API operations. Small differences, such as var...
search
Discovery
The average enterprise maintains approximately 0.5 APIs per employee, making it a constant challenge to track the growing inventory of HTTP APIs being produced and consumed. Enterprises often addre...
9 properties
#Solutions
integration_instructions
Integration
Integrating digital resources and capabilities into other systems using HTTP APIs is commonplace in any enterprise. However, the experience, skills, time, and cost required for successful integrati...
gavel
Legal
The legal aspects of producing and consuming APIs can quickly derail even the best-laid plans for API producers and disrupt the roadmaps of developers building applications and integrations. Terms ...
18 properties
#Solutions
start
Onboarding
Transitioning from API discovery to integration as a consumer requires a well-defined and streamlined API onboarding process. Onboarding begins with discovery and relies heavily on clear documentat...
25 properties
#Solutions
trolley
Products
APIs should be designed to solve business problems, not just technical ones. Over time, API products should become increasingly standardized and include feedback loops with consumers to continuousl...
5 properties
#Solutions
history
Provenance
Failing to understand your API history increases the risk of repeating past mistakes in future API development. Establishing provenance for each API helps track changes over time and ensures new ow...
4 properties
#Solutions
monitoring
Quality
The quality of HTTP APIs powering an enterprise tends to decline as the number of ungoverned APIs grows across internal, partner, and public landscapes. Low-quality APIs lead to poor downstream exp...
8 properties
#Solutions
monitor_heart
Reliability
If an API isn’t reliable, consumers will eventually look for alternatives. Reliability starts with the platform and infrastructure where the API is deployed, but it also depends heavily on the pace...
23 properties
#Solutions
monitor_heart
Reuse
The reuse of APIs in applications and integrations, but also in the producing of APIs plays an important part in the overall experience of teams who are producing and consuming APIs. The reuse of A...
6 properties
#Reusability
lock
Security
API security is a top priority for any enterprise, with even higher standards for externally available APIs. However, security doesn’t end with the APIs an enterprise produces—it also applies to co...
20 properties
#Solutions
abc
Simplicity
Simplicity is a hallmark of well-designed HTTP APIs, but achieving simplicity requires effort. The likelihood that a partner or third-party developer will abandon an API increases as cognitive load...
workspaces
Standardization
The standardization of APIs will shape the overall experience producing and consuming APIs. The number of and types of standardizations will shape the design of the API itself, as well as the onboa...
2 properties
#Solutions
monitor_heart
Trust
Establish trust with API consumers will evolve and build over time, and is something that can be lost in a very short period of time. Trust will depend on other experiences like quality and reliabi...
workspaces
Workspaces
Establishing common workspaces for producing, onboarding, and consuming APIs helps standardize and stabilize the API experience in numerous ways. Platforms like GitHub and GitLab increasingly offer...
5 properties
#Solutions