About Experience Mobile
Verint(R) Experience Mobile(TM) provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime. Key Features: - Dashboards: Gain insights across every touchpoint in the...
Verint(R) Experience Mobile(TM) provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime. Key Features: - Dashboards: Gain insights across every touchpoint in the customer journey - Dashboard Card: Dig deeper into specific unified data. - Case list: Quickly find cases that need your attention - Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases - Contact customers: Call or email the customer via built in collaboration tools - Case comments: Add notes for you or others to review - Case history: View the case history, including changes to its status, assignment, or other key changes - View survey response: View survey response that triggered the case To use the Experience Mobile app, you must be an existing Experience Management user. Please contact your account manager for access.
Version History Bug fixes and improvements. 1.4.8 Feb 6 Bug fixes and improvements. 1.4.7 04/04/2025 Dashboards for mobile app are now supported! 1.4.6 03/07/2025 Bug fixes and performance improvements. 1.4.5 11/22/2024 Bug fixes and performance improvements. 1.4.2 04/14/2023 Bug fixes and performance improvements. 1.4.1 10/28/2022 Comment stream filter improvements 1.4.0 07/16/2021 Manually create case in the mobile app. 1.3.0 06/18/2021 Introducing filtering in the comment stream. 1.2.0 05/20/2021 Bug fixes and performance improvements. 1.1.2 03/25/2021 Bug fixes and performance improvements. 1.1.1 02/26/2021 Now introducing Comment Stream for Experience Mobile: • Listen to the voice of your customers anywhere and any time • View timely responses from many channels in near real time • Review customer feedback and keep a finger on the pulse of your customers 1.1 01/29/2021 Bug fixes and performance improvements. 1.0.2 11/06/2020 Bug fixes and performance improvements. 1.0.1 10/09/2020 Bug fixes and performance improvements. 1.0 08/14/2020 Now email customers or colleagues directly from the Comments tab to collaborate on a case and close the loop quicker. 0.2 07/17/2020 0.1 06/20/2020
Previous Versions
Here you can find the changelog of Experience Mobile since it was posted on our website on 2023-09-05 22:59:01.
The latest version is 1.4.8 and it was updated on 2026-06-23 17:27:12. See below the changes in each version.
Experience Mobile version 1.4.8
Updated At: 2026-06-02
Changes: Version History Bug fixes and improvements. 1.4.8 Feb 6 Bug fixes and improvements. 1.4.7 04/04/2025 Dashboards for mobile app are now supported! 1.4.6 03/07/2025 Bug fixes and performance improvements. 1.4.5 11/22/2024 Bug fixes and performance improvements. 1.4.2 04/14/2023 Bug fixes and performance improvements. 1.4.1 10/28/2022 Comment stream filter improvements 1.4.0 07/16/2021 Manually create case in the mobile app. 1.3.0 06/18/2021 Introducing filtering in the comment stream. 1.2.0 05/20/2021 Bug fixes and performance improvements. 1.1.2 03/25/2021 Bug fixes and performance improvements. 1.1.1 02/26/2021 Now introducing Comment Stream for Experience Mobile:
• Listen to the voice of your customers anywhere and any time
• View timely responses from many channels in near real time
• Review customer feedback and keep a finger on the pulse of your customers 1.1 01/29/2021 Bug fixes and performance improvements. 1.0.2 11/06/2020 Bug fixes and performance improvements. 1.0.1 10/09/2020 Bug fixes and performance improvements. 1.0 08/14/2020 Now email customers or colleagues directly from the Comments tab to collaborate on a case and close the loop quicker. 0.2 07/17/2020 0.1 06/20/2020
Experience Mobile version 1.4.8
Updated At: 2026-02-06
Changes: Bug fixes and improvements.
Experience Mobile version 1.4.7
Updated At: 2025-04-04
Changes: Apr 4, 2025
Version 1.4.7
Bug fixes and improvements.
Experience Mobile version 1.4.6
Updated At: 2025-03-07
Changes: Mar 7, 2025
Version 1.4.6
Dashboards for mobile app are now supported!
Experience Mobile version 1.4.5
Updated At: 2024-11-22
Changes: Nov 22, 2024
Version 1.4.5
Bug fixes and performance improvements.
Experience Mobile version 1.4.2
Updated At: 2023-04-14
Changes: Apr 14, 2023
Version 1.4.2
Bug fixes and performance improvements.
Disclaimer
Official App Store Link
We do not host Experience Mobile on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Experience Mobile is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
