Support

Contact customer support today

Have a question or need assistance? We're here to help. Submit your question below and our support team will respond within one business day.

Frequently asked questions

01. I ordered a physical card, but it has not arrived in the mail yet

02. I've changed my phone number and cannot log into my account

03. I just joined my company and heard about eTip. How can I sign up to earn tips?

04. I have a new payment method. How can I update my information?

05. I am not receiving an SMS code for verification

Do you have the correct number that matches your account with your company? Please submit the form on this page to confirm.
Ensure you turn on SMS notifications via the settings app on your phone. If you have an iPhone, you can search for the eTip app, click on notifications, and press “Allow Notifications”
You may have accidentally blocked our number. Text START to +1.628.244.9584 to resubscribe.

Frequently asked questions

I ordered a physical card, but it has not arrived in the mail yet

I've changed my phone number and cannot log into my account

I just joined my company and heard about eTip. How can I sign up to earn tips?

I have a new payment method. How can I update my information?

I am not receiving an SMS code for verification

Do you have the correct number that matches your account with your company? Please submit the form on this page to confirm.
Ensure you turn on SMS notifications via the settings app on your phone. If you have an iPhone, you can search for the eTip app, click on notifications, and press “Allow Notifications”
You may have accidentally blocked our number. Text START to +1.628.244.9584 to resubscribe.