Workspace Analytics
Meeting room intelligence to optimize spaces and improve user experience.
Trusted by Leading Companies
AV Analytics Challenges in Real Work Environments
Better Decisions Start With Better Data
ET Group's Workplace Analytics draws from connected sources across your AV technology ecosystem to give you a clear picture of how your spaces, systems, and users are performing. Our RMM team reviews findings with you regularly and translates data into practical recommendations.
What Our Workplace Analytics Services Deliver
Insights That Inform Space Planning
Data on room utilization, scheduling patterns, capacity alignment, and availability trends gives you the evidence needed to make confident decisions about how spaces are used and where demand isn't being met.
Technology Insights That Reduce Disruption
Analytics on incident frequency, feature adoption, network quality, and platform experience help identify what's driving poor meeting outcomes, making it easier to prioritize fixes and prevent recurring failures.
User Insights That Support Healthier Work Habits
Data on meeting duration, back-to-back scheduling, focus time, and tool accessibility helps workplace and HR teams understand how collaboration patterns are affecting productivity and wellbeing.
Data-Driven Support Recommendations
Workplace Analytics findings directly inform ET Group's support recommendations, helping align your support services to the actual patterns in your environment.
Regular Reporting with Next Steps
Analytics aren't useful without interpretation. ET Group's RMM team reviews findings with you at regular intervals, highlighting key trends and translating data into clear recommended actions.
Progressive Feedback
As your environment evolves, analytics data becomes more valuable. Trends become visible, patterns sharpen, and the insights that inform your decisions become more specific and actionable as a result.
What You Get from Our Workspace Analytics Services
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Meeting Insights
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Technology Insights
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User Insights
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Regular reporting and recommendations
Valuable Insights for All Your Critical Spaces
Our Workplace Analytics support seamless communication and collaboration for teams in a wide variety of work environments.
Boardrooms
Conference Rooms
Huddle Spaces
Training Rooms
Multi-Purpose & Break Rooms
Classrooms & Learning Spaces
Open Collaboration Spaces
Courtrooms
Command & Control Rooms
What ET Group’s Workspace AV Insights Can Tell You
Analytics as Part of a Complete AV Support Strategy
Workplace Analytics is most valuable when connected to an active support program. The insights ET Group surfaces inform our monitoring, maintenance, and long-term technology investment strategy to make every part of your AV support ecosystem optimally effective.
How does ET Group gather Workplace Analytics data?
ET Group’s Workplace Analytics are gathered from connected sources within your AV technology ecosystem, including remote monitoring dashboards, automated room testing logs, incident reports, and platform data. This enables ET Group to analyze patterns related to meeting experience, system performance, and user behaviour.
What’s the difference between Meeting Insights, Technology Insights, and User Insights?
Workplace Analytics fall into several categories:
- Meeting Insights focus on how spaces are used. This includes information on things like how long meetings run, how often they are scheduled, and attendance trends.
- Technology Insights focus on system health and adoption. This can provide insights on how often incidents occur, which features are being used most (or least) often, and network quality.
- User Insights focus on how people work. This includes things like the time individuals are spending in meetings, taking breaks, focusing, or accessing specific tools.
What decisions can Workplace Analytics help us make?
Workplace Analytics supports decisions like which rooms need upgrades first, whether spaces are under- or over-utilized, whether room capacity matches demand, where meeting quality is breaking down, and which of ET Group’s support models best fit your organization’s needs.
How does Workplace Analytics improve meeting quality and reduce disruption?
By identifying recurring incident patterns, platform experience issues, and network quality problems, Workplace Analytics helps pinpoint what’s driving poor experiences. This makes it easier to prioritize fixes that reduce repeat incidents and improve reliability across critical spaces.
How Can Workplace Analytics help us optimize room usage and real estate?
ET Group’s Meeting Insights can reveal availability trends, scheduling cadence, and demand by room type or location. This supports practical decisions around space planning, such as where to add capacity, where to standardize room types, and where your room inventory may not match how teams actually meet.
How can Workplace Analytics help organizations improve productivity for teams?
User Insights can help you understand patterns like back-to-back meetings, average meeting duration, and whether teams are getting adequate breaks and focus time. This can inform workplace planning and improve how meeting spaces and collaboration tools support healthier work habits.
How often do we receive Workplace Analytics reporting, and what does it include?
Workplace Analytics is shared at regularly scheduled intervals and typically includes key trends, findings, and recommended actions. ET Group’s RMM team reviews the insights with you to support planning, prioritize improvements, and align your support program to your real usage patterns.
Does Remote Monitoring require access to our network?
Yes, limited network access is required to deploy and manage Remote Monitoring. We do not access or view any private data. Our tools align with enterprise security standards (e.g., SOC 2, GDPR), and we support cloud, on-premises, or hybrid deployments based on your IT policies.
