Fingopay Case Study

Enabling a Biotech startup to scale

The Story

Sthaler’s strategy focuses on launching a pioneering biometric payment solution using finger vein scans – Fingopay. To achieve this, they needed to enhance customer onboarding speed, scale transaction processing, and expand across the UK, EU, and North America. Estafet developed a phased approach to address challenges in scalability, onboarding efficiency, and platform resilience. In particular, Estafet designed the architecture to support rapid market expansion by considering  governance, microservices, and multi-geographic deployment. Estafet developed the delivery model and DevOps strategies to increase the platform’s agility and operational readiness.

Challenges

  • SCALABILITY OF ONBOARDING AND TRANSACTIONS
  • PLATFORM RESILIENCE AND AGILITY
  • MULTI-GEOGRAPHIC EXPANSION AND COMPLIANCE

Automated onboarding

One of Fingopay’s key business problems was the slow, manual onboarding process for both consumers and merchants, hindering rapid scalability. To solve this, Estafet recommended automating the onboarding workflow, reducing manual intervention and accelerating the registration process. This included streamlining the consumer registration process to match the speed of the finger vein scan authentication and creating automated tools for merchant integration. By implementing these changes, Fingopay was able to significantly reduce onboarding times, enabling faster growth and smoother expansion as they scaled their platform to handle millions of users and merchants across multiple regions.

“Estafet’s architecture review and strategic guidance were instrumental in helping us overcome the scalability challenges we faced. Their approach to automating our onboarding process and enhancing the platform’s resilience has been a game-changer. Thanks to their expertise, we’ve been able to scale faster, onboard customers and merchants more efficiently, and expand our business globally. Estafet truly understood our goals and delivered actionable solutions that have set us up for long-term success.” – Sthaler Team

The Solution

Estafet conducted a thorough architecture review of Fingopay by first understanding the business context and goals, identifying key risks such as scalability issues, slow onboarding, and an inconsistent delivery model. They assessed the current platform’s limitations, particularly with the vein recognition engine, and aligned recommendations with business domains. Estafet proposed a strategy focused on decoupling microservices for scalability, automating onboarding, and implementing a clearer delivery model. They outlined a phased roadmap: stabilising the platform, enhancing resilience, scaling, and supporting global expansion. Their findings were presented with actionable next steps, ensuring Fingopay could meet its ambitious growth targets.

Deliverables

  • PLATFORM READINESS  (e.g. CONTAINERISATION, DEVOPS AND SCALING STRATEGY)
  • DEPLOYMENT AUTOMATION PROPOSAL (FOR ELECTRONIC POINT OF SALE)
  • PHASED IMPLEMENTATION ROADMAP

The Success

Sthaler achieved significant success with Fingopay after implementing Estafet’s strategic recommendations. By automating the consumer and merchant onboarding processes, they reduced time-to-market and enhanced scalability. Estafet’s solution also addressed critical platform limitations, transitioning Fingopay to a more resilient, cloud-based infrastructure with a decoupled microservices architecture. This transformation allowed Sthaler to scale rapidly, handling millions of users, merchants, and transactions across multiple regions. The result was a more efficient, globally scalable platform that supported their ambitious growth plans. 

Outcomes

  • SCALABLE PLATFORM 
  • FASTER ONBOARDING AND INTEGRATION
  • INCREASED OPERATIONAL AGILITY
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