Refund & Returns Policy

Effective Date: 08.10.2025

1. Overview

At Erb.lin3, every dress is crafted with the highest standards of quality and style. Each piece is made to order or carefully prepared for shipment.

Due to the nature of our products — including custom-made, personalized, or delicate designs — we do not offer refunds or returns once an order has been placed.

2. Damaged or Defective Items

Please contact us immediately upon receiving the item, including your order number and photos of the issue, so we can assess the situation and assist you promptly.

• Email: erblina.latifi999@gmail.com
• WhatsApp: +383 49 880 151

3. Exchanges & Custom Orders

Exchanges are not available for custom-made, personalized, or ready-to-ship items. We carefully confirm all details with you before production to ensure your dress meets your expectations.

4. International Orders

Worldwide orders are shipped with care, but any issues during shipping will be handled as stated above. We cannot accept returns or refunds for reasons other than shipping damage or defects.

5. Contact Us

For questions regarding damaged or defective items during shipping, please contact:

• Erblin3 Fashion L.L.C.
• Rruga Vicianum, nr 13, Prishtinë, Kosovo
• 📞 +383 49 880 151
• ✉️ erblina.latifi999@gmail.com