EnRoute Mobile 25.000.011 - App Store

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About EnRoute Mobile

Emergency response personnel need real-time access to critical, situational information to effectively respond to incidents as quickly and safely as possible. To ensure that your law, fire/EMS, and ambulance responders...

Emergency response personnel need real-time access to critical, situational information to effectively respond to incidents as quickly and safely as possible. To ensure that your law, fire/EMS, and ambulance responders are properly equipped with the right information at the right time to make informed decisions and deliver faster and safer incident outcomes, you need an easy-to-use, high-performance, mobile computer-aided dispatch (CAD) solution. Improve call response times Your law, fire/EMS, and ambulance responders can respond to incidents faster and have quick and easy access to critical information to help better protect your citizens and themselves. You’ll maximize response performance and safety, and ensure your responders are better able to respond. Your agency can: . Simplify and accelerate response to emergencies and time-critical situations. . Facilitate responder real-time access to critical information. . Reduce responder dependency on dispatch by allowing field personnel to perform status changes and obtain incident information. . Decrease radio traffic from the dispatch center by using silent dispatch . Use visual representation of all units to enhance the strategic awareness and placement of resources. Respond quickly . Improve response times by receiving adjusted routing recommendations from dispatch with turn-by-turn text directions based on factors such as street closures and construction. . View routing information and nearby units on map screens. . Initiate incidents from the field. . Assign additional units as backups on calls. Quickly get critical information . Easily view caution-flag buttons that provide information such as caution notes, emergency contact information, approach instructions, and special equipment requirements. . Quickly access diagrams of major facilities that show ingress, egress, and navigation information, as well as hazmat material locations. . Send and receive messages with the communications center and other field units. . Scan driver’s licenses and photographs. Stay informed of ongoing incidents in real time . Easily update and access incident information, unit states, and situation notes in real time. . Speed up information access with input options such as a keyboard with single-hand support, programmable function keys, touchscreen support, and big-button keypad screens.

Version History Added Estimated Time of Arrival for units on My Active Call Added EnRoute Ops team coordination and incident mapping to Tools screen Added ability to search for units from Location screen Added ability to submit features and issues from Settings login Added 'Whats New' notification for new releases 25.000.011 03/27/2025 AI Information Tool – Connect to AI to request various types of information. AI Image Analysis – Analyze images for details and search for duplicates or similar images. Recent 10 Screen – View the last 10 incidents assigned to your logged-in unit. Weather Screen – Now accessible via the Tools Menu. Traffic Cameras – Added to both the Tools Menu and Call Details screen. Dashboard Screen – View activity charts for real-time insights. Bug Fixes & UI Enhancements – Improved marker visibility settings on the main screen for active and waiting calls. Minor bug fixes and performance improvements. 25.000.010 02/05/2025 Additional Corrections to Address White Screen Issues Minor Bug Fixes 25.000.009 01/06/2025 Corrected Issue with Hydrants Missing from Incident Detail Screen 25.000.008 12/20/2024 *Additional corrections to white screen issues on Call Detail screen when automatic logout is triggered. *Initial rollout of Image AI for Law queries for DL Check, Person Check *Minor Bug Fixed 25.000.007 12/12/2024 Corrected Issue with auto logout causing white screen Corrected issue with Clear Cache button causing white screen Added EnRoute AI searching to Tools menu Minor Bug Fixes 25.000.006 11/18/2024 Corrected issue with users unable to login 25.000.005 10/24/2024 Corrected Issue with Auto Settings Download Corrected Issue with Facilities Not Preselecting Minor Bug Fixes 25.000.004 10/21/2024 Corrected Issue with Scrolling of Facility and Priority on To Facility Status Change. Corrected Issue with Opening Global View Screen. 25.000.002 03/21/2024 Modify the Settings login and access to use the data returned from login. Enable To Facility - Facility Dropdown list to allow for type ahead searching. Modify the Patient Signature Form to add patient name. Corrected issue with Unit Status screen search filter. 25.000.001 02/06/2024 *iOS 17 modifications *Added setting to disable mapping throughout application. *Corrected Issue with priority note setting not creating priority note when adding a note. *Added audio and haptic feedback to status change buttons on incident detail screen with settings to enable/disable *Added Testing or Production text to login to version number popup to show system access *Added all responding units to IDS to show any units on incident *Added Global View screen to show all incident and units tracking on single screen. Contact support to enable 25.200.000 12/14/2023 *Corrected issue with priority notes not highlighting properly. *Enabled phone number of "persons" tab on IDS to be clicked to initiate call. *Improved scrolling of Unit Status Screen. *Added "auto cache clearing" every hour of usage. *Modified map centering to utilize lat/lon from config files. *Improved garbage data collection and memory usage. 25.199.199 06/01/2023 Corrected Issue with Summary Screen header sorting Minor Bug Fixes 25.199.198 03/14/2023 *Created setting to hide # of patient on To Facility status change for law and fire. *Added setting to hide the send and reply message button from the application. *Added signature capture form to be filled out when going into patient transfer status change. *Created new setting that requires the unit field to be filled out at login. *Added ability to use lat/lon on address for create a call screen. *Corrected issue with PDF preplan items not displaying properly. *Corrected issue with priority filtering active and waiting calls screens causing crashes. 25.199.197 02/20/2023 *Corrected issue with sorting button on Unit Status screen. *Improved drag and drop of column selector on Unit Status screen. *Minor bug fixes 25.199.196 12/15/2022 *Added validation to change agency popup to show if invalid agency ID is entered *Corrected issue with unit status screen not updating *Corrected issue with Agency and Zone Filter not showing in night mode *Corrected issue with Change Agency ID popup text input not showing in night mode *Added "elapsed time" to unit status screen columns (AMBULANCE ONLY) *Corrected issue with Unit Status Screen not showing in night mode *Corrected main screen current status text and Assign Self Button to be hidden when user logs in as supervisor *Added setting to hide traffic stop button (LAW ONLY) *Minor Bug Fixes 25.199.195 10/25/2022 *Corrected issue with post data showing in wrong status on main screen (AMBULANCE ONLY) *Corrected issue with messages not being sent correctly (AMBULANCE ONLY) *Corrected issue with assigned incident not being received correctly on IDS when unit is replaced or exchanged (AMBULANCE ONLY) *Minor Bug Fixes 25.199.194 08/04/2022 *Added Post information to Main Screen When Unit is Available and EnRoute to Post (AMBULANCE ONLY) *Added New Column Options to Summary Screen - Zone, Zone Code, Area, Area Code, District, Jurisdiction *Added Ability to Select Multiple Zones from Zone Filter and Multiple Agencies from Agency Filter *Disabled New Message Banner When "Enable CAD Messaging" Setting is Disabled. *Corrected Issue with "Add Note" Button Located in Notes Section of IDS Not Disabling When "Add Note" Setting is Disabled. *Corrected issue with in-app navigation map not transitioning to night mode properly. *Added "Scheduled Date" Column to Summary Screen *Added "Scheduled Date" to Incident Detail Screen (Hidden if No Scheduled Date) *Minor Bug Fixes 25.199.193 06/21/2022 *Corrected issue with unit label banner on incident detail screen map not showing properly when app is in day/night mode and when device is in light/dark mode *Added button to active and waiting screens to allow fire/ambulance to see each others calls. Setting/parameter added to enable/disable this option. NOTE: This option is DISABLED by default *Added address to transports section of incident detail screen (AMBULANCE ONLY) *Modified prior incident search screen to allow for searching by additional paramters such as phone number, unit, tag 25.199.192 02/16/2022 *Added Setting to Disable Emergency Notification Button *Updated Application to Utilize iOS 15 *Added Ability to "Add a Person" to an Active Incident (Contact Support if Functionality Needs to be Enabled) *Corrected Issue with Some Users Reporting "Session Invalid" After Logout *Corrected Issue with Tracking Map Not Properly "Clustering" with Multiple Units in Exact Same X/Y *Minor Bug Fixes 25.199.191 10/13/2021 *Added ability to customize Unit Status screen by adding columns *Minor bug fixes 25.199.190 09/09/2021 *Changed patient input on To Facility popup to use a selector. Increased mileage input field size *Modified unit login field to default to capitalized characters *Minor Bug Fixes and Improvements 25.199.189 07/24/2021 Fix Issue with GPS Reporting 25.199.188 05/12/2021 *Added Role Based Permissions and Auto Config Utilizing AgencyID instead of config URL *Added # symbol to unit list on IDS to show primary unit - LAW Only *Modified tag check form to use the default state from the settings *Added Non-Hydrant Water Sources to Incident detail Screen - CAD Update Required *Corrected Issue when switching to nightmode the summary screen is not transitioning all text and background *Added Tac channel and Area to summary screen column selector *Added "staffing" popup to enroute status change with setting to turn enable/disable *Added "staffing" options to login - FIRE Only *Corrected Issue with Message summary on messages screen not showing in night mode *Added additional Unit Status Screen Filters *Added Emergency Notification system. (User holds bottom information banner for 5 seconds to activate popup to submit emergency notification) *Corrected Issue with Unit Names Not Visible in Nightmode for Ambulance Users *Add setting to modify label of secondary status change button to say "More Statuses" *Add Tac Channel and Box Area data to incident detail screen - FIRE Only *Ability to add columns and data to Unit Status & Summary Screen *Add Emergency Message notification popup with Emergency message is received with setting to enable/disable 25.199.187 05/03/2021 *Enabled Application to Utilize iOS 14 *Modified Dark Mode to Use Device Settings. This Allows for Automatic Day/Night Mode Transitions Based on Time *Modified Summary Screen to Make Actives Section Larger and Waiting Section Smaller *Added Loading Dialog to Actives & Waiting Calls Buttons on Main Screen *Improved Visibility of Self Assign Button *Added Button to Top of Right Corner of Maps to Enable Full Screen Mapping *Added Button to Top of Messages Inbox to "Delete All" Messages *Added Button to Report Section on Incident Detail Screen to Assign Report # *Added Icons to Messages in Inbox to Show Type of Message (V - red triangle, H - red circle, M - black circle, L - clear circle, CIC-TAG - green circle, CIC-DL - yellow circle) *Corrected Issue with keyboard Covering Inputs on Create Call Screen for Handheld Devices *Modified Banner Image on Main Screen to Switch to Dark Background in Nightmode *Added DT Check to Queries Menu (Law ONLY) *Added Emergency Notification system. (User holds bottom information banner for 5 seconds to activate popup to submit emergency notification) *Corrected Issue with Unit Names Not Visible in Nightmode for Ambulance Users *Added "Agency Filter" Button to Tools Menu *Added "Agency Filter" Setting to Enable/Disable Tools Menu Button *Corrected Issue with Supervisor Only Setting Not Properly Limiting Status Change Buttons and Self Assign Buttons *Added Bolo Message notification popup with BOLO message is received and new setting 25.199.186 12/03/2020

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Previous Versions

Here you can find the changelog of EnRoute Mobile since it was posted on our website on 2023-09-08 12:11:19. The latest version is 25.000.011 and it was updated on 2026-06-27 01:36:40. See below the changes in each version.

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