Encompass

End-to-end mortgage loan origination system (LOS) from Ellie Mae (now part of ICE Mortgage Technology)
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Encompass is an end-to-end mortgage loan origination system (LOS) from Ellie Mae (now part of ICE Mortgage Technology). It centralizes the lending lifecycle—from lead capture and application through processing, underwriting, closing, funding, and delivery—on a single, configurable platform. Lenders use Encompass to streamline workflows, improve data quality, and maintain regulatory compliance while providing a connected, modern borrower experience.

Key capabilities include:

  • Workflow automation and pipeline management with configurable rules and tasking
  • Integrated document management, disclosures, and eSign; support for hybrid and, where available, fully digital eClose
  • Direct integrations for credit, automated underwriting (e.g., DU and LPA), pricing and eligibility, income/asset/employment verification, appraisal, mortgage insurance, fraud, and compliance services via the partner network
  • Role-based portals: Consumer Connect (borrowers), LO Connect (loan officers), and TPO Connect (third‑party originators)
  • Compliance tooling for TRID, HMDA, and audit trails, aligned with industry data standards
  • Reporting and analytics, including options for advanced data access and dashboards
  • Open APIs and developer tools for custom integrations and extensions

Encompass serves banks, credit unions, independent mortgage banks, and broker/wholesale channels. Delivered through the ICE Mortgage Technology platform, it helps reduce cycle times, manage risk, and enhance borrower satisfaction.

Review Summary

Features

  • Streamlined mortgage process: Encompass simplifies the mortgage process for lenders and borrowers, reducing paperwork and turnaround time
  • Robust platform: Encompass is a comprehensive platform that offers a wide range of features and integrations, making it suitable for lenders of all sizes
  • Improved compliance: Encompass helps lenders stay compliant with regulatory requirements, reducing the risk of errors and fines
  • Enhanced efficiency: Encompass automates many tasks, freeing up lender resources and allowing them to focus on customer service

How It’s Used

  • Cost: Encompass can be expensive to implement and maintain, especially for smaller lenders
  • Complexity: Encompass is a complex platform that requires extensive training for users to become proficient
  • Integration challenges: Integrating Encompass with other systems can be challenging, leading to potential compatibility issues
  • Limited customization: Encompass offers limited customization options, making it difficult for lenders to tailor the platform to their specific needs

Plans & Pricing

Encompass

Custom

Customer Engagement Loan Origination and Closing Secondary Marketing Correspondent Lending Data and Analytics All-in-one Design Industry-leading Technology Open and Extensible Customized Manage Documents and Signatures, and Minimize Audit Risk

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