Stop worrying about plugin updates, security vulnerabilities, or slow performance. Our expert team provides comprehensive WordPress maintenance to keep your site safe, fast, and reliable 24/7.
Focus on your business while we handle the essential updates, backups, security monitoring, and performance tuning for your WordPress website.
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Managing a WordPress site takes time and technical know-how. Neglecting it can lead to serious issues.
Outdated plugins, themes, or WordPress core are prime targets for hackers. A single breach can damage your reputation and compromise sensitive data.
Keeping everything updated is crucial but can be tedious and risky. Updates can break your site if not handled carefully, leading to downtime.
A slow website frustrates visitors and hurts your search engine rankings. Regular optimisation is needed to keep your site loading quickly.
Our comprehensive maintenance plans handle all the technical details, so you can focus on what you do best.
We carefully manage WordPress core, theme, and plugin updates, testing for compatibility to keep your site secure and functional.
Rest easy knowing your website data is backed up regularly (e.g., daily/weekly) and stored securely off-site for quick recovery.
Continuous monitoring, firewall protection, and malware scanning defend your site against threats before they cause damage.
We optimise your site's speed through caching, image optimisation, and other techniques for a better user experience and SEO.
Your site is monitored 24/7. If it ever goes down, we're alerted immediately to investigate and resolve the issue quickly.
Get help when you need it and receive regular reports detailing the maintenance performed on your site.
Simple, transparent pricing designed to fit your needs and budget. Get started today for complete peace of mind.
Each plan comes with a minimum 12-month commitment.
See what our happy clients have to say about our WordPress maintenance service.
"Making the move to Encode for my WordPress hosting, maintenance and a website refresh has been a great decision. Neil and Jacob are approachable and knowledgeable, providing the suitably responsive, practical and proactive support that a small business needs. Their professional communications and easy-to-understand breakdowns of actions taken make life easier for everyone. Highly recommended."
"I have been very impressed with the level of service and professionalism received. We enquired about moving our current website hosting to their servers and the process along with the costs were explained in a way I understood and after agreeing to the transfer the process was seamless and we were hardly aware of the change. Our website now works better than ever and is significantly faster. Thank you to Neil and his team!"
Have questions? We've got answers. If you don't see your question here, feel free to contact us.
Once you sign up for a maintenance plan (which includes our secure hosting) and provide us with the necessary WordPress admin access, we typically complete the initial setup and onboarding within 1-2 business days. This includes migrating your site (if needed), performing initial health checks, configuring backups, and setting up security monitoring. We'll notify you as soon as your plan is fully active and your site is under our care.
Yes, our WordPress Maintenance plans require your website to be hosted on our optimized and secure hosting platform. This allows us to provide the highest level of performance, security, and integration for our maintenance services. We include a free website migration service to make the transition seamless when you sign up.
Yes, absolutely. We stand by our service with a clear SLA that outlines our commitments for key areas like update schedules, support response times, and issue resolution guarantees. You can review the full details here: Support Availability and Service Response Times. Our priority is keeping your site running smoothly and being there when you need us.
We take great care when performing updates, including testing on staging environments where applicable. However, conflicts can occasionally occur. If an update causes a problem, our team will work quickly to diagnose and fix the issue. We always ensure we have a recent backup before applying updates, allowing us to restore your site quickly if necessary.
Our standard maintenance plans include daily backups of your entire WordPress site (files and database). These backups are stored securely off-site, ensuring your data is safe and can be restored quickly in case of any unforeseen issues.
Our security monitoring includes regular malware scanning, firewall protection to block malicious traffic, monitoring for known vulnerabilities, and implementing security best practices. We aim to proactively detect and prevent threats before they can impact your website.
Minor content updates — such as editing existing text, swapping images, or updating contact details — are included as part of your support plan, provided they take 30 minutes or less to complete. Larger requests such as new pages, design overhauls, or custom development fall outside the scope of standard support and are handled as separate billable work.
For a full breakdown of what's included and what isn't, see our Understanding Your Support Plan guide.
Stop stressing about website maintenance and focus on what you do best. Choose the plan that's right for you and let our experts handle the rest.
View Plans & Get Started Today!
