EFFECTIVE DATE: 13th April 2026
This Cookie Policy explains what cookies are, how BatchHeader Ltd t/a EncodeDotHost ("we", "us", or "our") uses them on our website, the types of cookies we use, and how you can manage your cookie settings.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.
How do we use cookies?
Like most online services, our website uses first-party and third-party cookies for several purposes:
- First-party cookies: These are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
- Third-party cookies: These are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and overall providing you with a better and improved user experience that helps speed up your future interactions with our website.
Types of Cookies we use
- Essential / Necessary: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats (e.g., keeping you signed in securely). They do not collect or store any personal information.
- Statistics / Analytics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyze how well the website performs and where it needs improvement.
- Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos, running live chat threads, or recording survey answers.
- Preferences: These cookies help us store your settings and browsing preferences so that you have a better and more efficient experience on future visits to the website.
Manage cookie preferences
You can change your cookie preferences at any time by revisiting the cookie consent settings on our website. This will let you revisit the consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block or delete cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:
- Chrome: Google Chrome Support
- Safari: Apple Safari Support
- Firefox: Mozilla Firefox Support
- Edge / Internet Explorer: Microsoft Edge Support
If you are using any other web browser, please visit your browser’s official support documentation to learn how to manage cookies.
