Instead of manually typing in server hostnames and port numbers, cPanel can generate a special "Configuration Profile" file. When you open this file on your iPhone or iPad, it automatically configures your email settings for you.
Note: You must complete these steps on the device you want to set up (e.g., open this guide and log in to cPanel using Safari on your iPhone).
Step 1: Download the Configuration Profile
- Open Safari on your iPhone or iPad and log in to your cPanel account.
- Scroll to the Email section and tap on Email Accounts.
- Find the email address you want to set up and tap the Connect Devices button next to it.
- Scroll down to the section labelled "Mail Client Automatic Configuration Scripts".
- Find the row for iOS for iPhone/iPad/iPod and MacOS® Mail.app®.
- Tap the link for IMAP over SSL/TLS (this is the secure, recommended option).
- A popup will ask if you want to allow the download. Tap Allow.
- Once finished, a popup will say "Profile Downloaded". Tap Close.
Step 2: Install the Profile in Settings
Important: In modern versions of iOS, the profile does not install automatically. You must manually approve it.
- Go to your iPhone's Settings app.
- You should see a new option near the top called Profile Downloaded. Tap this.
- If you don't see this, go to General > VPN & Device Management (or "Profiles") to find it.
- Tap Install in the top-right corner.
- Enter your iPhone's passcode (the code you use to unlock your screen).
- A warning page will appear (this is standard for custom mail profiles). Tap Install again.
- Finally, you will be prompted to enter your Email Password. Enter the password for the email account you are setting up and tap Next.
- Tap Done.
Step 3: Check Your Mail
Open the Mail app. Your new account should now be listed and will start downloading your emails automatically.
