Adding Two-Factor Authentication (2FA) to your Encode customer service portal enhances account security by requiring an additional verification step during login.
Steps to Enable 2FA
- Log in to your customer service portal.
- Click on Your Name or Account Settings in the top-right corner.
- Select Security Settings from the menu.
- Locate the Two-Factor Authentication section and click Enable.
- Follow the on-screen instructions to scan the QR code using an authenticator app (such as Google Authenticator or Authy).
- Enter the verification code generated by your authentication app and confirm activation.
- Save any backup codes provided for future account recovery.
Why Enable 2FA?
Enabling 2FA significantly improves account security by requiring a second verification step beyond just your password.
Need Help?
If you encounter any issues setting up 2FA, our support team is available to assist you. Contact us for help.
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