How to Add a cPanel Email Account to iPhone/iPad (iOS)


Configure your iOS device to receive notifications and check your mail on the go.

Step 1

Open the Mail app from your iPhone or iPad Home screen.

iOS Home Screen Mail Icon

Step 2

Select Other from the list of mail providers.

Select Other Mail Account

Step 3

Tap Add Mail Account.

Ensure the IMAP tab is selected at the top.

  • Name: Your Name
  • Email: Your full email address
  • Password: Your email password
  • Description: A label (e.g., "Work Email")

Tap Next when finished.

Enter Email Details

Step 4

Verification may take a few minutes.

Once the account is added, return to your Home Screen and tap Settings to verify your connection details.

iOS Settings Icon

Step 5

Scroll down and tap Mail (or Mail, Contacts, Calendars on older iOS versions).

Mail Settings Option

Step 6

Tap Accounts, then select the email account you just created.

Select Account

Step 7

Tap your Account (email address) to view the advanced settings.

Note: Ensure the "Mail" toggle is switched On (Green).
Account Settings

Step 8

Verify your Incoming Mail Server settings:

  • Hostname: Your domain name (e.g., mail.example.com) or server hostname.
  • Username: Your full email address (e.g., [email protected]).
  • Password: Your email password.
Incoming Mail Server Settings

Step 9

Tap SMTP under the "Outgoing Mail Server" section.

SMTP Settings

Step 10

Ensure the Primary Server status is On.

Primary Server On

Step 11

Verify your Outgoing Mail Server settings:

  • Hostname: Your domain name (e.g., example.com).
  • Username: Your full email address.
  • Password: Your email password.
  • Use SSL: Off (unless using port 465).
  • Server Port: 587 (Use 465 if SSL is On).
Troubleshooting Tip: If you receive an authentication error, double-check that you are using the password for this specific email account, not your main cPanel login.

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