What is Textedly?
Textedly provides a robust platform for businesses to engage with customers through SMS and MMS text messaging. The service enables both one-on-one conversations and mass bulk messaging, with features designed to streamline communication and marketing efforts. Businesses can send promotional alerts, appointment reminders, sales notifications, and other important updates directly to mobile phones.
The platform includes tools for managing contacts, scheduling messages, and automating text sequences through drip campaigns. Additional functionalities support payment processing via Text-to-Pay and reputation management through review collection and response systems. Integration capabilities with popular applications like Slack, Salesforce, and Mailchimp further enhance workflow automation and data synchronization.
Features
- AI Text Messaging: Improve text content with AI assistance for more effective customer communication
- Mass Group Messaging: Send bulk text messages to specific groups or all subscribers quickly
- Two-Way SMS: Engage in back-and-forth conversations with customers with free incoming messages
- Drip Campaigns: Automate text message sequences over time for consistent customer engagement
- Text-to-Pay: Process payments directly through text messages for faster revenue collection
Use Cases
- Retail promotions and sales announcements
- Appointment reminders for healthcare and service businesses
- School notifications and emergency alerts
- Restaurant marketing and special offers
- Nonprofit donor communication and updates
- Real estate property alerts and lead generation
- Employee communication for businesses
- Customer review collection and management
FAQs
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How many characters can be sent in a text message?
Textedly allows sending SMS texts with up to 455 characters and MMS messages with up to 1,600 characters. -
Are incoming text messages free?
Yes, incoming messages are completely free on all Textedly plans. -
Can I try the service before committing to a paid plan?
Yes, Textedly offers a free 14-day trial with 50 text messages and one custom keyword, no credit card required. -
Are there setup fees for phone numbers?
Setup fees depend on the phone number type: 10DLC numbers require registration fees ranging from $4 to $44, while toll-free numbers do not have setup fees. -
Can teammates be added to an account?
Yes, you can add unlimited teammates to your account at a cost of $10 per month per teammate.
