What is Textable?
Textable is a messaging platform designed for VoIP phone numbers, allowing users to send and receive text messages through their existing business or personal numbers. It supports a wide range of VoIP providers such as Bandwidth, Twilio, and Telnyx, enabling quick setup and integration. The platform offers a real-time messaging application accessible from any browser, with push notifications and synchronization across multiple devices.
Key functionalities include multi-device sync, MMS support for rich media, organized contacts, scheduled messages, auto-replies, canned responses, reminders, drip campaigns, and away messages. It also provides features for multi-user management, integrations with CRMs and other apps, and a webhook API for custom connections. Textable aims to enhance customer communication by providing flexible, on-the-go messaging solutions for businesses and managed service providers.
Features
- Multi-Device Sync & Support: Use your account on multiple devices for one low monthly fee.
- MMS Support: Send and receive MMS messages for a rich media experience.
- Organized Contacts: Separate and sync business and personal contacts across multiple devices.
- Scheduled Messages & Blasts: Schedule individual messages or send a message to multiple recipients at once.
- Auto-Reply: Send automatic replies for specific keyword inquiries.
- Canned Responses: Keep your message consistent with canned responses to regularly asked questions.
- Reminders: Easily schedule appointment reminders in advance with our Reminders feature.
- Drip Campaigns: Get your contacts' attention with automated drip campaigns.
- Multi-Number Support: Access multiple numbers from a single login with our number sharing feature.
- Away Messages: Easily set an auto-responding away message for when you need to step away.
- Relay Webhook & API: Integrate Textable with your CRM, Support Desk, or other applications.
- Multi-User Management: Manage all of your Textable numbers from a single dashboard.
- Integrations: Our robust and expanding integration library connects the apps you use everyday.
Use Cases
- Sending appointment reminders to customers
- Automating customer support with auto-replies and canned responses
- Running marketing campaigns through drip messaging
- Managing business communications across multiple devices
- Integrating text messaging with CRM systems for streamlined operations
- Providing real-time customer service via browser-based messaging
- Scheduling messages for timely delivery to clients
- Using MMS for enhanced media sharing in business interactions
FAQs
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What VoIP providers does Textable support?
Textable supports providers such as Bandwidth, Commio, Flowroute, Telnyx, Twilio, Tychron, VoIP.ms, Skyetel, and SignalWire. -
Can I use Textable on multiple devices?
Yes, Textable offers multi-device sync, allowing you to use your account on multiple devices for one low monthly fee. -
Does Textable support sending MMS messages?
Yes, Textable includes MMS support for sending and receiving rich media messages. -
How can I integrate Textable with other applications?
Textable provides a Relay Webhook & API for integration with CRMs, support desks, and other applications, along with an expanding library of integrations. -
Is there a way to automate responses with Textable?
Yes, Textable features auto-reply for specific keyword inquiries and canned responses for consistent messaging to frequently asked questions.
