What is Springshare?
Springshare offers a comprehensive LibApps platform designed specifically for libraries, educational institutions, and non-profits. The platform provides affordable, standards-based software solutions that help libraries create content, curate resources, share knowledge, answer questions, engage with users, and analyze services through an integrated suite of tools.
The system includes solutions for resource and service delivery, marketing and engagement, and internal productivity, with features ranging from content management and website building to email marketing, data analysis, and patron outreach. With legendary customer support and a vibrant user community, Springshare helps libraries build strong online services and connect users to valuable resources.
Features
- LibGuides: Flexible content management system for building guides and websites
- LibSites: Drag-and-drop website design with personalized patron portals
- LibAnswers/LibChat: Multi-communication platform for FAQs, chat, email, and SMS
- LibCal: Integrated calendaring solution for events, appointments, and room reservations
- LibConnect Pro: Email marketing with real-time ILS data segmentation and automation
- LibInsight: Data collection and visualization tool for data-driven decisions
- 24/7 Chat Cooperative: Global librarian-staffed virtual reference service
- Patron Point: Marketing automation platform for patron engagement
Use Cases
- Building and managing library websites and research guides
- Providing 24/7 virtual reference and research assistance
- Creating and promoting library events and programs
- Managing electronic reserves and course materials
- Conducting email marketing campaigns and patron outreach
- Analyzing library service data for decision making
- Scheduling library staff and service points
- Creating forms, surveys, and tutorials for library services
FAQs
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What types of libraries does Springshare serve?
Springshare serves public libraries, academic libraries, K-12 school libraries, and special libraries with tailored solutions for each institution type. -
What support options are available for Springshare users?
Springshare provides legendary customer support through librarian-staffed teams, personalized consulting services, private training sessions, and access to a vibrant user community for sharing best practices. -
Can Springshare tools integrate with existing library systems?
Yes, Springshare tools offer integration capabilities, including ILS data integration for segmentation and automation, as well as LMS integration for course materials management. -
What is the 24/7 Chat Cooperative?
The 24/7 Chat Cooperative is the world's largest librarian-staffed virtual reference cooperative, providing round-the-clock chat coverage with MLS-degreed librarians from around the world to assist library patrons.
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Springshare Uptime Monitor
Average Uptime
100%
Average Response Time
132.37 ms
