What is Fixflo?
Fixflo provides specialist property repairs and maintenance software designed to streamline complex processes and centralize communications. The system integrates AI assistants like Aidenn for repairs and compliance tasks, helping property managers handle reactive repairs, planned maintenance, and workflow management efficiently.
With features including customizable dashboards, contractor marketplace access, and multilingual reporting portals, Fixflo enables users to reduce callouts, increase first-time fixes, and ensure compliance. The platform serves various property sectors including lettings, block management, commercial properties, build-to-rent, social housing, and student accommodation.
Features
- Reactive Repair Reporting: Streamline repairs and maintenance processes to reduce callouts and increase first-time fixes
- Workflow Management: Manage everything from initial reports to final invoices faster and with less time consumption
- Planned Preventative Maintenance: Ensure compliance and prevent issues from falling through the cracks
- Customisable Dashboards: Monitor key metrics and stay in control of property management operations
- Aidenn AI Repairs & Maintenance: AI assistant fully integrated with Fixflo for enhanced repair management
- Aidenn AI Compliance: AI tool that processes complex Fire Risk Assessments in minutes
- Contractor Marketplace: Access to network of vetted contractors for various repair and maintenance needs
Use Cases
- Managing reactive repairs and maintenance for rental properties
- Streamlining workflow management from repair reports to final invoices
- Scheduling and tracking planned preventative maintenance
- Processing complex fire risk assessments with AI assistance
- Finding and managing vetted contractors for property repairs
- Monitoring property management KPIs and SLAs through dashboards
- Handling multilingual repair reporting for diverse tenant populations
- Managing compliance requirements for various property sectors
FAQs
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How does Fixflo help reduce communication overload?
Tenants, contractors, and landlords can use the software to report repairs, approve costs, and manage certifications without needing to call or text, as the system automatically notifies them when actions are completed. -
Can the system handle emergency repair situations?
Yes, the picture-based reporting system allows tenants to specify issues with photos. For serious emergencies, popups can direct tenants to call directly or contact authorities, while urgent non-life-threatening issues like water leaks are handled as high priority. -
How quickly does the system update repair information?
The system updates instantly when repairs are reported or contractors complete estimates, ensuring no delays in information flow. Landlord cost approvals are also reflected immediately. -
How does Fixflo help reduce repair and maintenance costs?
Clear repair reporting and guidance popups help tenants resolve minor issues themselves, resulting in a 20% reduction in callouts and increased first-time fixes, saving contractor time and reducing management requests. -
Is the setup process complicated for new users?
No, users receive complete support during setup and implementation. Fixflo Academy also provides online courses to help teams learn all software features effectively.
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Fixflo Uptime Monitor
Average Uptime
100%
Average Response Time
180.23 ms
