What is Dr.wait?
Dr.wait is a comprehensive practice management solution designed specifically for medical practices in Germany. It provides an all-in-one platform that automates daily operations through AI-driven features, helping practices streamline their workflows and improve patient experience. The tool includes digital waiting rooms, appointment scheduling, patient communication via chat, and automated reminders.
The platform offers both a free Basic version and a Premium subscription. It enables practices to manage appointments efficiently with real-time waitlists, allowing patients to see exact wait times through a mobile app. Integration with workflows and forms helps automate administrative tasks, while secure communication tools facilitate direct interaction between healthcare providers and patients.
Features
- Digital Waiting Room: Patients join via app to see real-time wait times and appointment status
- Appointment Scheduling: Online booking system with multiple calendar and appointment type management
- Patient Communication: Integrated chat for direct messaging between practice and patients
- Workflow Automation: Automated processes for patient management and administrative tasks
- Automated Reminders: Email and SMS notifications for appointments and changes
- Form Management: Digital forms for patient information collection and tasks
- Real-time Waitlists: Dynamic queue management that adjusts automatically based on practice flow
- Security: End-to-end encryption with servers located in Germany for data protection
Use Cases
- Managing patient appointments and scheduling in medical practices
- Reducing wait times through digital waiting room management
- Automating patient communication and reminders
- Streamlining administrative workflows in healthcare settings
- Collecting patient information through digital forms
- Managing multiple practitioners' calendars in group practices
- Handling walk-in patients alongside scheduled appointments
- Sending electronic prescriptions directly to patients' smartphones
FAQs
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What is included in the free Basic version of Dr.wait?
The Basic version includes 1 calendar, 3 appointment types, online appointment booking, 2 real-time waitlists, 2 workflows, 3 forms, patient chat, patient app, email reminders, end-to-end encryption, and servers located in Germany. -
How much does the Premium version cost and what does it include?
The Premium version costs €19.90 per practitioner per month and includes 25 calendars, 100 appointment types, online appointment booking, 25 real-time waitlists, 100 workflows, 50 forms, patient chat, patient app, reminders via email and SMS, end-to-end encryption, and servers located in Germany. -
How do patients use Dr.wait?
Patients can download the Dr.wait app on their smartphones, join digital waiting rooms to see real-time wait times, book appointments online, communicate with the practice via chat, receive reminders, and complete digital forms. -
Can Dr.wait handle both scheduled appointments and walk-in patients?
Yes, Dr.wait manages both scheduled appointments through its calendar system and walk-in patients through real-time waitlists that automatically adjust based on practice flow. -
What security measures does Dr.wait implement?
Dr.wait uses end-to-end encryption for all data and hosts servers in Germany to ensure compliance with data protection regulations.
