Vape Shipping Processing 

Vape shipping timelines vary by state and depend on distance from our fulfillment center. Vape mail requires a 21+ Adult be present to show ID and sign for the package.

Our typical order timeline is as follows:

• Order Processing (preparing for shipment): 1–2 business days

• Shipping Time (carrier transit): 2–7 days depending on your location

Estimated Total Delivery Time: 3–9 days

**The above timeline assumes that a 21+ adult is present at time of delivery to show ID and sign for the delivery. Please use current phone numbers and delivery details as needed (gate codes, unit #s, mobile #s)
Please note: Adult signature fee, package protection fee,  taxes or shipping fee don’t count towards the $95+ free shipping. Once your order has been shipped, you cannot cancel it. Additionally, service fee (your shipping fee, adult signature fee, and package protection fee) are non-refundable, as the charges have already been applied.

We process orders Monday through Friday, 9am-3pm PST excluding major U.S holidays (Closed on Weekends). Orders are processed in the order they are received.
Normal processing times range 1-2 business days. During holidays and sales events, processing times may take up to 5 business days.

All packages are shipped from Las Vegas, NV

We only ship to states where the sale and shipment of e-cigarettes are legal. Besides, Military base addresses are not eligible for shipping.

Once your order has been shipped, a tracking number will be sent to your email.
You can also find the tracking number in your Order Details within your account and track the shipment directly with the carrier.

Please ensure your shipping address is correct when placing your order. We are not responsible for orders that are delivered to an incorrectly entered address and successfully signed for/received.

If the order is returned due to an address issue (e.g., unclaimed, insufficient address, or delivery attempt failure), we will contact you to resolve the problem. Please note that the customer will be responsible for reshipping fees. We will hold the package for 3 business days before canceling the order and issuing a credit, minus the service fee (Shipping fees, Adult Signature Fee, and Package Protection Fee).