FAQ

At the moment, there is no set plan to end the bonus campaigns,

but the content of the campaigns may change in the future.

The best way to use EdgeGraph FX Limited’s bonuses is, simply put, to get familiar with the platform’s features.

EdgeGraph FX Limited offers a wide range of trading instruments and account types. It’s important to fully understand these characteristics first.

You can use the bonus as margin for trading, but you cannot withdraw the bonus itself.”

You can use leverage of up to 1:1000. This allows you to trade large positions with relatively small capital.

However, high leverage also carries higher risk, so careful trading is essential.

There are some rumors about withdrawal refusals, but according to the official media, withdrawals will not be denied as long as there is a legitimate reason.

Causes of withdrawal refusal typically include violations of the terms or malicious trading. If you trade properly, you don’t need to worry about withdrawals being denied.

EdgeGraph FX Limited provides 24-hour Japanese-language support, offering multiple channels such as email, chat, and phone.

This is especially reassuring for users who are not confident in English or are new to FX trading.

EdgeGraph FX Limited uses MetaTrader 5 (MT5).

MT5 offers advanced chart analysis tools, automated trading features, and a wide range of indicators, providing a professional trading environment. It also has well-developed mobile apps, allowing trading on the go.

If the amount is less than 50,000 yen, a handling fee of 1,000 yen will be charged.

If the amount is 50,000 yen or more, there is no handling fee.

If you forget your EdgeGraph FX Limited member password, click the “Forgot your password?” link on the login screen.

Follow the instructions and enter your registered email address. An email with the password-reset steps will be sent to you.

Click the link in that email and set a new password.

Make sure to choose a password different from your other services and keep it secure.

Yes, EdgeGraph FX Limited allows you to open up to five accounts under a single user account.

This makes it possible to separate accounts based on different trading strategies or purposes.

For example, you can manage a long-term investment account and a short-term trading account separately.

However, opening accounts requires certain procedures, and each account must follow its respective terms of use. For details, refer to EdgeGraph FX Limited’s official website or support page.

Yes, you can log in to your EdgeGraph FX Limited My Page from a smartphone.

The website is mobile-friendly, and a dedicated mobile app is also available.

This make it possibleTo check your trading status and place trades even when you’re away from home..

Logging in works the same as on a computer: use your registered login ID and password.

Because of the convenience, many users make active use of smartphone trading.

You can open an account with EdgeGraph FX Limited if you are 18 years or older.

A Micro Account is recommended for beginners because it allows trading with a small amount of capital.

The available trading instruments are the same as those in the Standard Account.
The contract size is 1 lot = 1,000 units.

A Standard Account is appealing because of its deposit bonuses.

With deposit bonuses, you can reduce your risk.
The contract size is 1 lot = 100,000 units.

Compared with other accounts, the Pro Account offers tighter spreads.

It’s recommended for experienced traders, but trading fees apply.
The contract size is 1 lot = 100,000 units.

The instruments you can trade differ depending on the account type.

In a typical Standard Account, you can trade a total of 110 instruments: 52 FX currency pairs, 9 metals/energy products, 11 stock indices, and 38 cryptocurrencies.

There are no fees for holding an account with EdgeGraph FX Limited.

There is also no charge for opening an account, so trading can be done for free.

Hedging is allowed as long as it is done within the same account.

Deposit processing takes about 1–2 hours, provided the funds are confirmed by 18:00 on a business day.

Withdrawals are typically processed within about 2 to 5 business days, as long as there are no issues such as insufficient balance.
As with deposits, a fee will be charged if the amount is less than 50,000 yen.

Also, you cannot make a withdrawal if you have open positions.”
Be sure to close all your positions before submitting a withdrawal request.

Scalping can be traded without any limitations.

EdgeGraph FX Limited offers MT5 only.