About 中國信託行動e-Cash
[Multiple International Awards Recognize This Mobile Bank for SMEs] • 2026 Asian Banking & Finance Taiwan's Best Digital Innovation Award for SME Banks • 2026 The Digital Banker Best SME Banki
[Multiple International Awards Recognize This Mobile Bank for SMEs]
• 2026 Asian Banking & Finance
Taiwan's Best Digital Innovation Award for SME Banks
• 2026 The Digital Banker
Best SME Banking Experience Award in Asia Pacific and Taiwan
• Three-time winner of The Digital Banker (2023-2025)
Best Global SME Mobile Bank
• 2025 Banking Tech Awards
Best Global SME Banking Technology Platform Application Award
• 2023-2024 The Digital Banker
Best Global Digital Customer Experience - Mobile Bank for SMEs 2024 The Asian Banker
Best Merchant Financial Services in Asia Pacific
【First-of-its-Kind Feature, Recognized by a New Patent】
—2026 Recognized by a Domestic New Patent - Intelligent Enterprise Protection Network
—2025 Recognized by a Domestic New Patent - Secure Key Control Mechanism
—2023 Recognized by a Domestic New Patent - Digital Token
—2022 Recognized by a Domestic New Patent - Thoughtful Design Exclusively for Sole Proprietorship Owners
【First-Time App Use Guide】
• Tips for First-Time App Login
Step 1: Download the e-Cash Mobile App
Step 2: Change Password for First-Time Login
(If this is your first time applying for e-Cash for business payments, please follow the on-screen instructions in the app to change your password and then use the new password to successfully log in to the app; if you are not a first-time applicant for e-Cash for business payments, you can use your existing e-Cash login information to successfully log in to the app.)
Fingerprint/facial recognition login allows business owners to authorize transactions with a single tap.
Step 1: Enable mobile device authentication.
Step 2: Remember me for next login.
• Monitor company cash flow 24/7 with your mobile phone. The app, paired with a "dynamic password generator or digital token," allows for transfers, transactions, and transaction authorization anytime!
More features:
【Enterprise Intelligent Protection Network】Three aspects enhance enterprise transaction protection:
1. "Login Security | Enables FIDO biometrics, eliminating the need to remember passwords, proactively reminding users of expired passwords, and allowing login record queries to instantly identify abnormal logins, providing complete security control."
2. "Transaction Security | Mobile device authentication + digital token binding, coupled with instant push notifications, allows for real-time monitoring of transaction dynamics."
3. "System Security | Confirms that the user's operating system meets the bank's minimum requirements and ensures system security."
【Easy to Use】
• Homepage Authorization/Processing List: Track the progress of various company to-do lists.
• Transaction Details Inquiry: View detailed transaction records and account analysis for both Taiwanese and foreign currency inflows and outflows.
• Payment/Transfer/Remittance: Mobile transfers and remittances are readily available.
(*For non-contractual transfers, a dynamic password device or digital token is required.)
• Company Payroll Release: Instant payroll transfer release via the homepage's release list.
• Financial Inquiry: View investment inquiries, loan summary records, loan details, and repayment records.
• Customize Your Homepage Dashboard: Customize the displayed functions and personalize the sorting.
【Favorites】
• Smart Transaction Alerts: Automatic notifications for scheduled transactions with insufficient balance or frequent transactions.
• Company Inflow/Outflow Overview Management: Track income and expenses for the past six months and the top five outflow items.
• Nickname as Account: Add frequently used accounts and customize nicknames; account information is automatically populated during transactions.
Supervisor Approval with One-Click Notification: Upon approval, details are displayed, and the recipient is notified to send a payment notification card.
【Daily Use】
• Scheduled Payments: View scheduled payment transactions for the next year.
• My Benefits & Membership Privileges: Corporate membership levels and the number of privileges available.
• Customized Push Notification Settings: Advanced settings for fund-related notifications – notifications of specific amounts deposited and fund level updates.
• Category Management: Customize deposit and withdrawal category tags; automatically generate "Transaction Details Category Charts" for selected time periods on the transaction details page.
【Hot Services】
• Easy Currency Exchange for Businesses, One-Stop Integrated Service: Exchange rate overview trend chart, pinned frequently used exchange rates, exchange rate arrival notifications, and exchange rate calculator.
• One-click currency exchange via the app, with convenient calculators and arrival notifications, ensuring you seize the best exchange opportunities! My Benefits: A new "Exclusive Currency Exchange Discount Zone" has been added. Eligible users can enjoy exclusive exchange rate discounts on the Mobile e-Cash APP.
• One-click quick categorization for convenient company reconciliation: Customize inflow and outflow categorization tags for each transaction. Detailed account analysis, transaction details queries, categorization charts, and category management provide multi-faceted display of income and expenditure categories, making analysis and summarization effortless!
• Dedicated intelligent customer service, always online: Contact customer service and answer frequently asked questions.
Build your company's own language library; intelligent customer service is available 24/7!
【Reminder】
1. To ensure the security of your accounts, please install security software on your mobile device; however, it cannot be used on hacked mobile devices.
2. To protect your account transaction security and provide more comprehensive services, the minimum supported Android version of the CTBC Mobile e-Cash APP is 13 (inclusive) or above.
• More features will be launched soon, stay tuned…
