01 Getting Started(7)

• Live Detected Outages
• Top Notifications
• Free Accounts Inactivity
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Server Monitoring Resource Usage Webhook Notifications
• How to group HetrixTools notifications using ilert
• Create A Contact List
• HipChat Integration
• Microsoft Teams – How to remove “<Name> used a Workflow template to send this card. Get template”
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• How to change Contact List
• Delete Multiple Blacklist Monitors
• What is the difference between API Calls and API Checks?
• Select multiple monitors at once with SHIFT+Click
• Initiate Manual Blacklist Check
• Add Your First Blacklist Monitor

04 Uptime Monitor(73)

• Categories
• Uptime Monitoring Webhook Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Uptime Monitor Report
• Add a PING/Service Uptime Monitor
• Cachebuster

05 Server Monitor(46)

• Uninstall the HetrixTools Server Monitor Agent
• Install the PHP version of the Server Monitoring Agent (on DirectAdmin)
• Server Monitor Agent Settings
• Set Resource Usage Warnings
• Configure CPU Temperature Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once

06 Status Pages (Bulk Reports)(15)

• How to create a beautiful Uptime Status page
• Embed Status Page On WHMCS Network Status
• Delete a Status Page
• Incident History
• Uptime Percentage Period (per status page)
• Remove monitors from a Status Page

07 Billing(24)

• Invoices
• Creating and Canceling Stripe Subscriptions
• Remove a saved Payment Method
• What Billing Software Is This?
• Add a new Payment Method
• Add extra monitors to your order

08 White Label(11)

• How to set up a White Label Domain or Subdomain
• Fixed Header
• Configure White Label Reports
• Configure DNS settings for your White Label Domain
• SSL Error Accessing White Label Report
• Default White Label Landing Page

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Opening A Ticket
• API Keys Access
• Which Support Desk Is This?
• We Need Your Feedback
• Disable Bulk Report Title

10 Settings(21)

• Inherit Password Protection
• Set An Avatar
• Stack blacklist monitor notifications for X hours
• Enable Blacklist Monitor Plain Text Email Notifications
• Blacklist Monitor Color Indicators
• Sub-Account – Switch Account

11 Affiliate Program(6)

• Earn Extra Monitors By Referring New Users
• Affiliate Program Overview
• Affiliate Dashboard
• Withdraw Earnings
• What Affiliate Program Is This?
• Earnings Calculator

12 F.A.Q.(40)

• My blacklist check results differ from my blacklist monitoring results. Why?
• How to edit White Label domain settings?
• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Uptime Reports?
• My IP (or domain) is blacklisted, how do I delist it?
• How to remove a monitored Service from multiple servers?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Adding your IPs to Microsoft Outlook SNDS
• Uptime Monitoring For Display
• Filter Based On RBL
• How to fill in your Company Info
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• API – Add Blacklist Monitor
• API – Add Server Agent Uptime Monitor (Heartbeat Uptime Monitor)
• v1 Server Stats
• Using the API Relay
• API – Edit Blacklist Monitor

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.75 – Mattermost Notifications
• v0.9.4 Beta – Ignoring RBLs
• Introducing Phone Call Notifications
• v0.9.47 – Changelog
• v0.9.26 Beta – Domain Expiration Monitoring / Nameserver Monitoring
• v0.9.69 – Changelog

17 Common Errors(10)

• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 0: Name or service not known
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found