01 Getting Started(7)

• Account Dashboard
• Top Notifications
• Quick Whois Search
• Live Queue Status
• Say NO To Pageloads
• Free Accounts Inactivity

02 Contact Lists(40)

• SMS Notification Examples
• Zenduty Integration
• Telegram Integration – Direct Message Notifications
• Pushover Notifications
• ilert Integration
• Phone call notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Export as Text
• Blacklist Monitor Report
• Add extra monitors to your order
• Change Blacklist Monitor Label
• Blacklist Monitoring Webhook Notifications
• Dedicated Queue

04 Uptime Monitor(73)

• Select multiple monitors at once with SHIFT+Click
• Auto Refresh Timer
• Uptime Monitoring Webhook Notifications
• Location Fails Warning
• Uptime Monitoring Nodes Status
• Schedule Maintenance

05 Server Monitor(46)

• HDD/SSD/NVMe Drive Health Monitor
• Server Monitor Agent Requirements & Compatibility
• CloudLinux Data Collection Issues
• Filter Uptime Monitors Based on Current Warning Status
• Where do I find the SID (Server Monitor ID)?
• What to do if the Server Monitoring Agent isn’t sending any data?

06 Status Pages (Bulk Reports)(15)

• How to order Categories
• Protect your Status Page with a Password
• How to create a beautiful Uptime Status page
• Uptime Percentage Period (per status page)
• Create a Status Page using Group Actions
• Create Status Page

07 Billing(24)

• Turn on/off automatic payments
• Pay via Stripe using your debit or credit card
• Remove a saved Payment Method
• Paying an Invoice with Account Credit
• Reactivating a Terminated Order
• What Billing Software Is This?

08 White Label(11)

• Partial/Full White Label
• Accessing Your White Label Reports
• Fixed Header
• White Label is not package exclusive
• Default White Label Landing Page
• Configure DNS settings for your White Label Domain

09 Support(10)

• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Viewing Your Tickets
• Disable Bulk Report Title
• Which Support Desk Is This?
• API Keys Access
• Live Chat

10 Settings(21)

• Change Password
• Enable Blacklist Monitor Plain Text Email Notifications
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Account Settings
• Sub-Accounts

11 Affiliate Program(6)

• What Affiliate Program Is This?
• Earnings Calculator
• Affiliate Dashboard
• Affiliate Program Overview
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings

12 F.A.Q.(40)

• How do blacklist notifications work? When do I get notified?
• How to buy SMS Credits?
• My blacklist check results differ from my blacklist monitoring results. Why?
• How many uptime monitoring locations should I select?
• Why should I blacklist check & blacklist monitor my IPs?
• How do I access my Blacklist Reports?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Enable automated data access for your Microsoft Outlook SNDS account
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Markdown
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• Blacklist Check vs. Blacklist Monitor

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API – Delete Uptime Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• Blacklist Check API
• API – Add Blacklist Monitor
• v1 Get Server Agent ID (SID)
• API Uptime Monitor Maintenance Mode

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.8r2 Beta – sorbs.net false positive
• v0.9.3 Beta
• v0.9.27 Beta – Bulk Report Twitter Feed & Password Protection
• v0.9.22 Beta – Repeated Alerts
• v0.9.38 – Categories
• v0.9.66 – Location Fails Warning

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: keyword not found
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: Name or service not known