01 Getting Started(7)

• Free Accounts Inactivity
• Top Notifications
• Say NO To Pageloads
• Live Detected Outages
• Account Dashboard
• Live Queue Status

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Pushover Notifications
• Low SMS Credit Warnings
• How do Contact Lists work?
• Telegram Integration – Channel Notifications
• Remove entry from Contact List

03 Blacklist Monitor(64)

• 03.01 RBL Info(15)

• Blacklist Monitor Change History
• Blacklist Monitors Actions
• Paid vs. Free – Blacklist Monitoring Email Reports
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Export as Text
• Search Blacklist Monitors

04 Uptime Monitor(73)

• Add a Cron Job Monitor (Heartbeat Monitor)
• Sorting Uptime Monitors
• How to change Contact List
• Location Fail Log
• How to whitelist our Uptime Monitoring Nodes in CSF
• SLA Uptime Calculator

05 Server Monitor(46)

• Server Monitoring Agent – Install Templates
• Server Monitor Agent Settings
• Set Resource Usage Warnings
• Change the Server Resource Usage Warnings for multiple Uptime Monitors at once
• Reinstall, Update, Remove The Server Monitor Agent
• Debug Mode – Linux Agent

06 Status Pages (Bulk Reports)(15)

• Add monitors to a Status Page
• How to create a beautiful Uptime Status page
• How to remove Incident from Status Page
• Uptime Percentage Period (per status page)
• Add Twitter Feed to Bulk Report
• Incident History

07 Billing(24)

• Reactivating a Terminated Order
• Account Credit
• Turn on/off automatic payments
• Generate Early Invoice
• Add extra monitors to your order
• Paying an Invoice with Account Credit

08 White Label(11)

• Add A White Label Domain Name
• Configure White Label Reports
• Fixed Header
• Embed White Label Status Pages and Reports
• Default White Label Landing Page
• Partial/Full White Label

09 Support(10)

• Live Chat
• Which Support Desk Is This?
• Opening A Ticket
• API Keys Access
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Blacklist Monitor Color Indicators
• Default Reports Per Page For Bulk Reports
• Sub-Accounts Access Levels
• Sub-Account – Switch Account
• Sub-Accounts
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• What Affiliate Program Is This?
• Affiliate Dashboard
• Withdraw Earnings
• Earnings Calculator
• Earn Extra Monitors By Referring New Users

12 F.A.Q.(40)

• How to edit White Label domain settings?
• Can I have multiple HetrixTools accounts?
• Why is Uptime Monitoring so important? Why should I do it?
• Why don’t you host your own Status Page?
• Does your Uptime Monitor check from all of the locations simultaneously?
• Why should I blacklist check & blacklist monitor my IPs?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to track your uptime using HetrixTools
• Debugging the issues which caused your downtime
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• How to create a beautiful Uptime Status page
• How to set up Keyword Monitoring
• Enable automated data access for your Microsoft Outlook SNDS account

14 Common Issues(3)

• Failed to read CPU temperature natively
• Server Monitoring Agent not sending data from an ArchLinux server
• Disabling the ‘Reboot Required’ warning icons

15 API(19)

• API – Edit Blacklist Monitor
• v2 List Blacklist Monitors
• v2 Set Bulk Report Announcement
• Blacklist Check API
• Using the API Relay
• API Explorer

16 Announcements(179)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.11 Beta – API Access & API Explorer Released
• v0.9.43 – Add/Edit/Remove Blacklist Monitors via API
• v0.9.70 – Changelog
• v0.9.9 Beta – Bulk Reports
• v0.9.67 – ‘Google Safe Browsing’ Blacklist Monitoring
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(10)

• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 35: error:0A00018A:SSL routines::dh key too small
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure