01 Getting Started(7)

• Top Notifications
• Say NO To Pageloads
• Quick Whois Search
• Live Detected Outages
• Live Queue Status
• Account Dashboard

02 Contact Lists(40)

• Zenduty Integration
• Uptime Monitoring Webhook Notifications
• Mattermost Integration
• Google Chat Integration
• Telegram Integration – Group Notifications – Send Message to Topic
• ntfy.sh Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Add A Domain Name
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Set rDNS or IP address as Label
• How to change Contact List
• Show Only Blacklisted
• Blacklist Monitor Report

04 Uptime Monitor(73)

• How to order Categories
• SSL Certificate Expiration Date Monitoring
• Categories
• Daily/Weekly/Monthly Uptime Monitoring Reports for Status Pages
• Clone an Uptime Monitor
• Copy Settings

05 Server Monitor(46)

• Install the macOS Server Monitoring Agent
• Set Resource Usage Warnings
• Reboot Required Warning
• Install the PHP version of the Server Monitoring Agent (on cPanel)
• Uninstall the HetrixTools Server Monitor Agent
• Multiple Disks Support

06 Status Pages (Bulk Reports)(15)

• Create a Status Page using Group Actions
• How to remove Incident from Status Page
• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Uptime Percentage Period (per status page)
• Incident History

07 Billing(24)

• Generate Early Invoice
• Add extra monitors to your order
• Partial/Full White Label
• The Basic Package
• Change Billing Cycle
• Pay via Stripe using your debit or credit card

08 White Label(11)

• White Label is not package exclusive
• Embed White Label Status Pages and Reports
• SSL Error Accessing White Label Report
• Accessing Your White Label Reports
• How to set up a White Label Domain or Subdomain
• Partial/Full White Label

09 Support(10)

• We Need Your Feedback
• Disable Bulk Report Title
• API Keys Access
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• Ticket View
• In-House Support

10 Settings(21)

• Blacklist monitor change notification threshold
• Close Account
• Timezone
• Change Password
• Show monitor labels in your Blacklist Reports
• Enable Uptime Monitor Plain Text Email Notifications

11 Affiliate Program(6)

• Affiliate Dashboard
• Affiliate Program Overview
• Earnings Calculator
• Withdraw Earnings
• Earn Extra Monitors By Referring New Users
• What Affiliate Program Is This?

12 F.A.Q.(40)

• How do I access my Uptime Reports?
• Can I have multiple HetrixTools accounts?
• mxtoolbox alternative?
• How to edit White Label domain settings?
• What to do if you’re getting an SSL error on your White Label reports [CloudFlare DNS Manager]
• Pingdom Alternative

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• Blacklist Check vs. Blacklist Monitor
• How to use the Cron Job Monitor
• How to use Quick PING
• Hiring Freelancers For Delisting
• The importance of ordering your monitors list
• Debugging the issues which caused your downtime

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• API v3
• v1 Get Server Agent ID (SID)
• API – Add Blacklist Monitor
• API – Delete Blacklist Monitor
• API – Add Website/Ping/Service/SMTP Uptime Monitor
• v2 List Blacklist Monitors

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.62 – Changelog
• v0.9.19 Beta – New Documentation / Filter RBLs in Bulk Reports / Initiate Manual Blacklist Check
• Windows Server Monitoring Agent v2
• v0.9.39 – WebHook Notifications
• v0.9.64 – The Basic Package
• v0.9.73 – New Server Monitor Alerts

17 Common Errors(10)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 35: error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure
• Error 0: keyword not found
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 35: error:0A00018A:SSL routines::dh key too small