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I have the correct vendorID and product ID for my HID device, but Docklight cannot connect to it. Can you help me finding the correct connection settings in Docklight?
Applies to: Docklight Scripting (V2.4 or higher), Article ID: dl_prb066 We have added HID channel options for Docklight Scripting...
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I sucessfully installed Docklight on a new Windows 11 24H2 computer. It starts, but I get a crash / error “(80040154) class not registered” when opening certain dialogs like ‘Edit Send Sequence’ or when registering a license. How can I fix this?
Applies to: Docklight / Docklight Scripting (V2.4 or lower), Article ID: dl_prb067 On fresh installations of Windows 11 version...
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When copying Docklight communication window output to the clipboard, the colors and fonts are sometimes lost and only plain text is available for pasting.
Applies to: Docklight / Docklight Scripting V2.4 or lower, Article ID: dl_prb068 This is an issue observed on newer...
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I use DL.SetChannelSettings(“COMxx”) to check if my COM port is available, but I still receive an error when opening the port using DL.StartCommunication() (Windows Error #5 – Access is Denied).
Applies to: Docklight Scripting V2.3.26 or earlier, Article ID: dl_prb053 The DL.SetChannelSettings() does not perform the ‘open port’ test...
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I use Docklight Tap (or: Docklight Tap Pro, Docklight Tap 485, Docklight RS232 Adapter) on Windows 10. If I open a second standard COM port device, the Tap hardware stops working, or Windows 10 even restarts.
Applies to: Docklight Tap, Docklight Tap Pro, Docklight Tap 485 or Docklight RS232 Adapter, Article ID: dl_prb054 Only in...
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When I use Docklight V2.3 with my COM device, I receive periodic error messages “Docklight reports: General I/O error on COM…”. In Docklight V2.2 this does not happen. How can I make Docklight V2.3 work with my device?
Applies to: Docklight / Docklight Scripting V2.3, Article ID: dl_prb055 Docklight V2.3 introduced additional error checking which seems to...
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I have a problem with license registration on Windows 10 or Windows 11. I entered my full license key number from the original delivery e-mail, but Docklight remains in evaluation mode and asks for the license key again on the next startup.
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb056 We have received isolated reports that on some...
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I am using the Documentation Area and paste formatted text, including tables from other documentation sources, e.g. Word. After switching to a different sequence, or saving/re-opening the project, parts of this documentations are missing.
Applies to: Docklight / Docklight Scripting V2.3, Article ID: dl_prb057 This is a bug in the Docklight V2.3.26 releases....
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Windows does not allow me to install and use the free com0com Virtual Null Modem driver from your FAQ. How can I fix this?
Applies to: Docklight / Docklight Scripting (all versions), Article ID: dl_prb059 There seems to be an issue with the...
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When accessing a COM port, Docklight consumes a lot of CPU time (e.g. 25%), even if there is no communication. How can I fix this?
Applies to: Docklight V2.4.5 / Docklight Scripting V2.4.5, Article ID: dl_prb060 This seems to the a behavior that appears...
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