Refund Policy

Before you ask for a refund

If you have purchased an item on Stackposts.com and you are experiencing a technical issue with the item we recommend that you contact us of that item and seek assistance. Often we will be able to help troubleshoot your problem.

Item is not as described

Item is “not as described” or the item doesn’t work the way it should.

If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from Stackposts.

We will refund when items are typically provided in cases where the item significantly differs from what was advertised.