FAQ´s
FAQs
Quick Answers To Important Questions
We at DTC have been in the digital marketing and web design industry for over 25 years gaining a vast amount of experience and knowledge along the way. With that in mind, we have crafted this FAQ page to answer many of the frequently asked questions we have been asked over the years.
PPC Advertising & Digital Marketing
We work with all kinds of businesses, from small to large and in a wide variety of industries.
DTC has more than 25 years of experience working in the digital marketing sector and continues to work with a large number of local and national clients.
GPPC stands for Pay-Per-Click, this is the most popular form of internet advertising. Simply, this is where you only pay a fee each time when someone clicks on your ad.
This will depend on a number of factors including your marketing budget and goals, the industry you work in and the competition for keywords.
Google allows you to target your ads toward the customers you are trying to attract as well as filter out those you don’t.
In short, how long is a piece of string, sometimes it´s not easy to pull a figure out of the bag when it comes to an advertising budget. There is a general rule of thumb that you should look to budget between 2-5% of your annual sales revenue on marketing.
This question is often asked as business owners are often worried about who will actually get to see their ads. In short it is our objective to ensure that your ads are seen by your target audience, this way there is a much better chance that prospective customers will click a link to your website, an offer, a shop product or other type of landing page.
Yes we provide full transparency backed up by sound data to ensure your advertising budget is earning the best ROI possible.
Unless otherwise agreed you can stop your PPC campaigns at anytime by informing us at least one month in advance and settling any outstanding costs for adverts that are running or have been previously agreed to run.
Although the most popular PPC ads are via Google we also offer PPC advertising on other platforms such as BING and Social Media.
In short, no, we do not guarantee results and we would be very wary of any company that does.
What we can guarantee is that we will work our hardest in implementing our vast experience, time and effort in delivering to you the best possible results for your marketing budget.
Web Design & SEO
We work with all kinds of businesses, small to large and in all kinds of industries. Our portfolio is extensive having worked with builders, plumbers, security companies, architects, double glazing firms, printers, solicitors and many more.
TDTC has more than 25 years of experience working in the digital marketing sector and continue to work with a large number of local and national clients.
Around 94% of the UK population use the internet in some form or other. Many businesses are still unaware that a large majority of consumers will visit a website or social media platform before making a purchase, on or offline. A website is an efficient and economical way to promote your business, services and products. It enhances your reputation, boosts your brand awareness, showcases your products and services and increase sales and enquiries.
We will let you know all the information we need before we start your project. Typically though we will require you to supply us with all your business details, any images and text you wish to use, pdf files, videos, social media account details, product and service information, staff profiles, special requirements and any other relevant information.
All business small to large will benefit from having a professional website and the best thing is that the internet is a great leveller and allows the small business owner to fairly compete with their larger competitors.
This will depend on the type of website you require. An e-commerce site takes longer than a standard portfolio website. Generally though, it takes between 4 to 12 weeks to build a website from start to finish, providing we receive all the relevant information including text and images from you on time.
Yes, if you don’t have time to do so, we are happy to create quality content and source high-resolution stock images.
WordPress is the most popular CMS ( Content Management System ) used to create websites in the world today. WordPress currently powers around 40% of all the websites on the internet. The platform is used for all kinds of sites and blogs including business websites, e-commerce shops, blogs, portfolios, forums, social networks and membership sites. WordPress has been the chosen CMS of big companies including Walt Disney, BBC America, Skype, Etsy Journal and the Star Wars Blog.
Yes, we often convert outdated websites onto the WordPress platform.
We offer a complete e-commerce web design and management package when it comes to selling products and services online. We are able to provide a fully integrated shopping experience with secure payment gateways and first class support.
Unless otherwise agreed, the website is yours. If you decide to move we will never penalise you for it.
Yes we offer a first class support system once your website us live. This typically includes website updates, maintenance, backups and general changes to your website content.
One of our most popular services is Search Engine Optimisation. Getting high search engine rankings, especially on Google is like gold dust. Thankfully we have all the SEO tools and many years’ experience to help achieve internet success.
Yes, all the website we build are responsive and mobile friendly. This means that your website can be viewed perfectly on screens of all shapes and sizes including mobile devices, desktops and tablets.
In most cases we include a FREE domain in all of our web design packages. We can source all types of domains such ad .com, .co.uk, .uk, org, .edu plus specialist domain prefixes including .biz, .business, .store, .agency, .holiday and many more.
As part of our web design and hosting service we will include all email accounts that you will need. These can be used as stand alone online email accounts or can be set up on the top email clients such as Outlook and Thunderbird. Email accounts include auto email forwarding, autoresponders, junk mail filters and webmail.
Yes, we create or manage numerous social media accounts for our clients including Facebook, Instagram, Twitter, LinkedIn and Google.
Search engine optimisation ( SEO ) is a powerful method to improve the visibility of a website within search engine result pages such as Google, Bing and Yahoo. We achieve this by incorporating search engine-friendly features into websites whilst implementing tried and tested optimisation techniques.
This will depend on your marketing budget and the goals you wish to achieve. We offer monthly SEO packages to suit your budget for local, regional and national strategies. Although there would be no long-term contract to sign up to, we would ask that you initially commit to at least 4 months due to being Google`s acknowledged time period before credible results can be seen.
Web hosting is required to get your website working on the internet. Think of it as a space you rent that can hold all your website files, emails and any other type of file you wish to publish online
We work with one of the UK,s leading hosting providers of fast, secure hosting platforms. We offer all types of hosting packages from basic one website hosting packages to larger Virtual Private Servers that are more suited to larger businesses and e-commerce websites.
If you prefer to arrange your own domain and hosting we can still offer you all our range of digital marketing and web design services.
Unless otherwise agreed, you will not be obliged to sign a long term contract by using any of our services.
Yes, it most certainly is, we want all local businesses to succeed. We are only happy to offer sound advice and assistance to help you build a successful online business. Our FREE audit will pinpoint areas of your current website that require attention and includes a free one-hour consultation to go over any queries you may have.
