Privacy Policy

Deployflow Ltd is the data controller for the personal information collected through this website.

• Address: 154 Holbeck, Bracknell, RG12 8XG.
• Email: [email protected]

Our appointed Data Protection Officer (DPO) is Anna Radosh and she can be contacted on: [email protected]

We may collect and process the following information when you use our website or services. We only collect the data that is necessary for the specific purposes listed below.

• Contact details (name, email, phone number): To respond to your enquiries, provide our services, and send you communications.
• Company and job role information: To understand our audience, tailor our services, and improve our business offerings.
• Enquiry details when you contact us: To respond to your specific questions and support requests effectively.
• Subscription details if you sign up for newsletters: To send you updates or marketing communications that you have specifically opted-in to receive.
• Technical data such as IP address, browser type, and cookies: To monitor website performance, prevent fraud, and improve your user experience (see Section 8 on cookies).

We use your information to:

• Provide and improve our services
• Respond to enquiries and support requests
• Send updates or marketing communications (if you have opted in)
• Maintain business records and comply with legal obligations
• Monitor website performance and improve user experience

We rely on the following legal bases under UK GDPR to process your personal data:

• Consent: Where you have given us clear consent for us to process your personal data for a specific purpose, such as for newsletters or non-essential cookies. You have the right to withdraw this consent at any time.
• Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (e.g., to deliver services you request).
• Legal Obligation: Where the processing is necessary for us to comply with a legal or regulatory obligation, such as tax or accounting requirements.
• Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, and those interests do not override your rights and freedoms. Our legitimate interests include:
  • Improving the user experience of our website and services.
  • Conducting marketing and analytics to understand our audience and business performance.
  • Protecting our business from fraud and ensuring the security of our IT systems.

We do not sell your personal data. We may share it with the following types of trusted third-party service providers to help us run our business:

• IT Hosting and Cloud Services: To store our website data and run our applications.
• Analytics Services: To help us understand how people use our website.
• Email Platforms: To manage our newsletters and communications.
• Professional Advisers: Such as legal or tax consultants, when necessary.
• Regulators or Authorities: When required by law.

Where these providers act outside the UK, we ensure appropriate safeguards are in place (see Section 7).

We only keep personal data as long as necessary for the purposes described above:

• Contact enquiries: up to 12 months
• Newsletter subscriptions: until you unsubscribe
• Client/contractual data: for the contract duration and up to 7 years after, to comply with tax/legal obligations

After this period, your data will be securely deleted or anonymised.

Some of our service providers may be located outside the UK. When your data is transferred internationally, we use appropriate safeguards to ensure it is protected. These include:

• UK adequacy decisions: For transfers to countries deemed to have adequate data protection laws.
• Standard Contractual Clauses (SCCs): With the UK Addendum, which are legally binding agreements that protect your data.

We use cookies and similar technologies to make our website work effectively and to understand how it is used.

• Essential cookies: Required for the site to function properly. They do not require your consent.
• Analytics cookies: Help us improve our website by collecting information on how visitors use it (used only with your consent).
• Marketing cookies: May be used for targeted ads (used only with your consent).

You can manage or withdraw consent at any time via our cookie banner or browser settings. For more details, please see our Cookie Policy.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal data
• Restrict or object to certain types of processing
• Request transfer of your data to another provider (data portability)
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at [email protected]. We will respond to all legitimate requests from you within one month of receiving your request. In some cases, if your request is complex, it may take us longer, but we will always notify you and provide an explanation.
If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint

We do not carry out automated decision-making that produces legal or significant effects on you. If this changes, we will update this policy.