Testimonials
Mauricio Mustre
Adopting Debt Register has made our collections process more efficient, and we are already seeing this reflected in our projected savings for the year. One of our main concerns before adopting the platform was whether our success rate would drop compared with our previous vendor. The results in some cases are even higher. The ability to trial Debt Register with very low risk made it easy for us to evaluate the platform, and it has proven flexible enough to support different entities and markets.
Ronald Matley
Accounts paid through Debt Register are typically resolved faster and at a much lower cost than using an agency. Debt Register has helped us move faster on accounts where we previously struggled to get customers to engage. It has also provided a strong alternative to higher priced collection agencies. The implementation process was a light lift for our team, and many accounts are now being collected earlier and at a lower cost. Accounts resolved through Debt Register are typically paid more quickly and at a much lower cost than if they were sent to a traditional agency.
Stefan van Beneden
Late payments are a growing challenge for businesses globally, so we were looking for a solution that would encourage customers to pay according to agreed terms. Debt Register filled that gap for us. The implementation was very smooth and required no IT support. The platform is user friendly and easy for the team to adopt. Within a month of loading debts into the system, we accelerated and unlocked significant delayed receivables, with a return on investment almost immediately.
Matthew Walters
Before adopting Debt Register our process moved directly from internal chasing to legal action, with nothing in between. Debt Register introduced an effective step in the collection cycle to encourage payment before going legal. The platform was very easy to implement using simple Excel uploads and required only minimal training for the team. We quickly saw results, recovering more than £250,000 in cash and effectively paying for the system during the trial period.
Stephen Ratcliffe
Debt Register is a very easy platform to use and requires no support from IT or other departments. The team can manage everything directly, which has made the collections process significantly faster and more efficient. We saw returns almost immediately after uploading accounts, even on older debt, and quickly covered the initial cost through cash recovered.
Liz Ash
Debt Register offers a completely new approach to collections that immediately stood out. The ability to trial the platform with no risk made it an easy decision to test, and results were strong from the first use. Customer engagement improved quickly, and we achieved a high payment rate simply by uploading accounts and initiating outreach.
Rob Casey
Debt Register delivered immediate value from the outset, with a clear return on investment within days of going live. The platform provided a cost-effective alternative to traditional approaches while improving speed of recovery.
Sunbelt Rentals
Our interview with Ronald Matley, Director of Credit Services, from Sunbelt Rentals: “Debt Register helped us collect earlier at a much lower cost than we would have come by sending it to an agency.”
Johnson Controls
Our interview with Mauricio Mustre, Manager & Global Process Owner – Late Collections, from Johnson Controls: “Using Debt Register helped reduce our volume to third parties, which freed up our team to focus on more strategic, cash-focused activities.”
