D365 Summit

Whos Attending
D365 Summit

D365 Summit is a Microsoft Dynamics 365 Community Conference confirmed to take place on 22nd November 2025 for connecting with experts from around the world on solving ERP, CRM & AI enterprise transformation challenges. The training sessions are delivered by the leading industry experts sharing insights and tips to help you succeed with digital transformation catering for both functional & technical audiences. D365 Summit aims to demystify the complexities of enterprise processes, development and project delivery using fun & creative learning techniques to provide a fun day of insight driven learning for technology professionals. The conference takes place at Microsoft Expo Lisbon, only 5-10 mins drive from Lisbon Airport. Microsoft Expo Lisbon, R. do Fogo de Santelmo 2.07.02, 1990-110 Lisboa, Portugal

Dynamics 365 Community Summit 2025

22nd November 2025

D365 Summit is a Dynamics 365 Community Conference confirmed to take place on 22nd November providing 5 Tracks of learning sessions delivered by industry leading experts providing insight sharing how to overcome the transformation challenges related to Dynamics 365 Finance & Supply Chain, Enterprise AI, Customer Engagement, including Power Platform, Azure, Business Intelligence, Project Delivery and Development. 

 

D365 Architecture Masterclass

A Full Day Deep Dive into Dynamics 365 CE & FO Architecture to master the full stack Dynamics 365 Enterprise applications including Sales, Customer Service, Customer Insights, Field Services, Project Operations, Finance & Supply Chain takes place in person at the conference venue. If your looking to become a complete full stack Dynamics 365 ERP & CRM Technical Solutions Architect this is definitely for you! 

21st November 2025

Copilot Studio Bootcamp

This full-day hands on bootcamp where participants will create intelligent, scalable AI-powered solutions using Copilot Studio. The workshop is designed for professionals eager to explore real-world applications, build actionable solutions, and gain practical skills in designing, deploying, and refining AI agents. By the end of the session, participants will have created a functional AI-powered Helpdesk Bot and learned best practices for integration, security, and personalization. Participants will explore:
– Building foundational knowledge of Copilot Studio.
– Designing dynamic workflows for AI interactions and automated data retrieval.
– Deploying scalable AI agents integrated with Microsoft Teams, Power Platform, and custom APIs.
– Configuring security, personalization, and real-world adaptability.

21st November 2025

*500 tickets

sponsored by

Our Microsoft Sponsors are key event partners that enable us to make this conference possible providing free tickets for the Dynamics 365 Community, saving you £1000’s from standard conferences fees

D365 Summit Agenda
2025

Dynamics 365 Summit Agenda is focused on addressing how to deliver ERP & CRM enterprise solutions with Dynamics 365 Finance & Operations, Business Central, Customer Engagement, Customer Insights, Field Services, Project Operations and HR with an emphasis on Power Platform, Azure & AI. 

Track 1 - Enterprise Architecture
TimeSpeakerSessions TitleDescription
9:00Tommy SkaueMicrosoft AI ERP Keynote with Fast Track Team 
10:00Narayan SolankiMicrosoft Copilot Architecture Deep Dive 
11:00Marija TodorovicExtend Copilot in D365 F&O: Driving Business Transformation 
12:00

 

Christina Wagner & Lisa Pulsinger

Effortlessly (Power) Automate Your Documents Across D365 FSCM, CE, BC 
13:00 Lunch Break 
14:00Bartosz SzpiechD365 Robotic process automation or Agentification- XARPA MAZOWSZE/0065/19In the Agentific area, data is gold with XARPA new project co-financed with a government agency, we’ve been able to achive a breakthrough that helps define and maintain agents in your D365 FSCM space. Process mining discovers agents and later stability and grounding of agents are enhanced by the observability application.
15:00Johan PerssonD365FO & Dual Write for CE Perspectives 
16:00Aurelian Clere + Sohaib CheemaUnified DevOps and Environment Management for F&O + Power Platform + UDE 
17:00 Q&A – Live Q&A Panel addressing enterprise challenges and strategies for succeeding with AI and ERP implementations 
TimeSpeakerSessions TitleDescription
09:00Tommy SkaueMicrosoft AI ERP Keynote with Fast Track 
10:00Andre Arnaud & Laze JanevD365FO becomes a real AI ERP with Immersive home and Autonomous Agents 
11:00Andre ArnaudGet ready for the D365FO Licencing & Security Updates 
12:00Albin LotričSSRS, CBD, or Docentric: Who Wins the Reporting Game in D365FO 
13:00 Lunch Break 
14:00Natalia SalasMeet Your AI Coworkers: The Rise of Finance Agents 
15:00Alireza EshaghzadehData Migration in Practice: Proven Approaches for Successful D365FO Implementations 
16:00Jose AzevedoFight Club: Dynamics 365 BC vs Dynamics 365 FO 
17:00 Q&A – Live Q&A Panel addressing enterprise challenges and strategies for succeeding with AI and ERP implementations 
TimeSpeakerSessions TitleDescription
10:00Sofia PlatasNext-Gen Marketing Automation with Customer Insights Journeys 
11:00Rodrigue YengoA Fabric-powered approach to customer engagement 
12:00Baris KanlicaReal World Challenges of D365 Contact Centre CCaaS implementation 
13:00 Lunch Break 
14:00Björn ZahnowLevel Up your Model Driven App with Multi Page Wizards 
15:00Robert BaileyUsing AI and DevOps To implement QA best practices on a Power Platform Implementation 
16:00Arpit Shrivastava & Juergen SchladotCustomization Without Chaos: Top 10 Tips for Building Killer Dynamics 365 CE Solutions 
TimeSpeakerSessions TitleDescription
10:00Fatih Demerci & Miha VukF&O Development Tools 
11:00Arnaldo Alves & Rui FariaCreating Setup Forms the Easy Way in D365FOIn this session, we will present a framework that streamlines and accelerates setup creation in D365FO. With a class-based approach, developers can automatically generate fully functional setup forms — including tabs, fields, and labels — without manual form building. The framework also leverages a singleton pattern to keep values readily available, making setups faster, more efficient, and easier to maintain.
12:00Juan Antonio & Teyfik AksoyExtending Invoice Capture in F&O with Power Platform & X++

Did you know Model Context Protocol (MCP) can turbocharge your AI agents in Copilot Studio? It’s not just a tool—it’s your ticket to seamless integrations and smarter workflows. In this session, we’ll dive into how MCP connects APIs and knowledge servers effortlessly, keeps agents updated, and locks in enterprise-grade security. Through quick demos, we’ll show you how MCP simplifies development and powers real-time data access. Ready to supercharge your Copilot Studio game? Join us to see MCP in action and make your AI projects faster and sharper!

13:00 Lunch Break 
14:00Ted OhlssonLevel Up your F&O environment with embedded Canvas Apps 
15:00Sumit KumarMCP Mastery with Copilot Studio 
16:00Paweł WozniakTurn D365 Insights into Actions, Savings and Compliance 
TimeSpeakerSessions TitleDescription
10:00Lígia CamposProject Management and Accounting and D365 Sales: insights of a creative projectAt first glance, integrating Dynamics 365 Finance and Operations with Dynamics 365 Sales might seem like a standard project. However, once the Project Management and Accounting module comes into play, unique challenges begin to surface. The underlying frameworks of the two applications are not fully aligned, requiring innovative approaches to bridge the gaps.
In this session, we will share our knowledge and insights from a real-world use case, covering the key challenges we faced, how we approached them, and the strategies we used to overcome them. Attendees will gain a practical understanding of how to navigate this complex integration path and discover how, with the right mindset, it can unlock significant business value.
11:00Lucia RodriguezTalk Smart with Your Suppliers: Extending the F&O Copilot Agent with Flows and Connectors 
12:00Ivan MilanovThe Jedi Mindset for ERP Projects: Scrum, Stoicism & Systems Thinking

ERP and CRM projects often descend into chaos — shifting priorities, conflicting stakeholders, unexpected bugs, and never-ending backlogs. In this session, we’ll explore how ancient Stoic philosophy, modern Scrum practices, and Systems Thinking can align to create clarity and calm in the storm of a Business Central (D365) transformation. How to apply Stoic virtues (wisdom, courage, temperance, justice) in your daily team rituals. How Scrum behaviors (not just ceremonies) can improve delivery in high-stakes ERP environments How to think in systems to handle dependencies, blockers, and unintended consequences We’ll use real examples from ERP projects — and add a touch of Jedi wisdom to make it stick. Whether you’re a developer, PO, or functional consultant — this is your guide to staying sane while building powerful systems.

13:00 Lunch Break 
14:00Elena Najdova & Antonio StojchevBehind the Numbers: Decoding the Inventory Value Report 
15:00Juan Bravo VargasBusiness Process Catalogue, let’s make it practical and easy! 
16:00Mariano MartinesWarehouse Management across Legal Entities with WOM 

Venue : Microsoft Expo Lisbon

Address: R. do Fogo de Santelmo 2.07.02, 1990-110 Lisboa, Portugal

Nearest Hotels: Ikonin Lisboa, Eurostars Universal Lisboa, Tivoli, Myriad Sana

Microsoft Expo Lisboa is beautifully located in Parque das Nações often referred to as Expo Park conveniently only a 5-10 mins drive from Lisbon International Airport. It is a popular destination for business travellers located near the port of the Tagus River and the world famous Vasco da Gama Bridge with many hotels, shopping malls and restaurants serving international cuisines.

Enterprise Transformation with Dynamics 365 FO, CE, Power Platform & A.I.

Learn how to deliver Enterprise Transformation with  Dynamics 365 Finance Operations, Customer Engagement,  Power platform & A.I. 

  • How to successfully deliver an integrated ERP & CRM
  • How to leverage Power platform in your ERP program
  • How to leverage AI into your process automation
  • How to rollout Scalable solutions across your organisation
  • Project Delivery Best Practices
  • How to achieve ROI and Organisation readiness for a cloud first SaaS  
FInance & Supply CHain Management Track

The Dynamics 365 Finance & Supply Chain Track focuses on Finance Management and Reporting, Supply chain & Warehouse Management, Retail & HR. 

  • Financial Controlling, Cost Accounting , Accounts Payable, Subscription Billing
  • A.I. in Financial Management 
  • Financial Reporting Patterns
  • Warehouse Management
  • Asset Management
  • H.R. Management
  • Dynamics 365 Commerce Implementation Approach and Debugging
Development Track

Development & Integration techniques for Dynamics 365 FO, CE & Power Platform

  • Dynamics 365 FO Development
  • Dynamics 365 CE & Power Platform Development
  • Dataverse Data Modelling
  • ALM & Devops
  • Azure Integration Patterns
  • Cyber Security
  • Security & Accessibility
  • Development best practices for Finance & Operations
  • Lifecycle Services
  • Managing version Updates
CX Track for Sales & Marketing, Customer Insights

Deliver your Sales & Marketing strategy using Customer Insights & A.I. to deliver effective engagements 

  • Dynamics 365 Sales and Customer Relationship Management 
  • Marketing Automation
  • 3rd Party Data to generate insights
  • Website Integrations
  • Customer Self Service Portals
  • Chat Bots
  • How to leverage Dataverse 
Customer Services, Field Services & Project Operations

Deliver your Services for project delivery, Field services and Call centre capabilities providing full automation from incident response and field service logistics 

  • Dynamics 365 Customer Services
  • Omni Channel Call Centre solutions
  •  How to successfully deliver a Dynamics 365 Field Services Implementation
  • How to successfully leverage Project Operations to schedule and automate your project delivery & resources

System Users & Employees

Whether you are an employee  looking to improve productivity, or an analyst trying to streamline processes. Power community  has helped over 30,000 folks just like you to launch your careers into I.T. and succeed within the Microsoft Power Platform.

IT Administrators

Your responsibility of managing and the ever evolving cloud infrastructure, ensuring users and data security is maintained whilst firefighting incidents to keep your business operations running .

Consultants & Developers

Whether you are just getting started as a developer or you are a seasoned developer you will learn the dark arts to get your solutions working o the first attemps!

Solution Architects

If you are responsible for designing  and orchestrating your organisations enterprise solutions, improving process efficiencies and development ALM standards 

CEO's & Project Managers

Responsible for making the strategic decisions that will have long term consequences for all your customers and employees is not a task for the faint hearted. You will get the insights you need to make the most well informed strategic decisions on your transformation strategy.