CyraCom Interpreter 3.11.7 - App Store

CyraCom Interpreter version 3.11.7

Updated At: 2026-07-01

Changes: Version History Implementation of Reference ID field for device identifier 3.11.7 10/02/2024 - Select a Language moved to center (top) of Home page - Search bars to mimic iOS (rectangle, circle X button, no more dismiss button) - Search bar (homepage) left aligned - Update magnifying glass size for consistency - Search bar to have same corner design and line up with Favorites tile on left side - Search should take into account Translation text (in addition to Language name) - Settings > Language Options and Call Options separated - Bold/Highlight selection in Hamburger menu - Update Favorite Languages list to not disappear while performing a search 3.11.6 12/17/2023 Resolved expired token ‘Failed to Load’ error seen in the application Enhance the Service Survey added to the end of the call Removal of the save globally functionality Minor bug fixes within the application 3.11.5 06/26/2023 Bug Fix: Increased refresh rate tied to data entry 3.11.4 10/11/2022 New Features: - iOS Color, Theme Updates and fresh Branding now in place - In response for the request of a “Night Mode”, this and more have been added to the application. Now clients can pick from multiple color themes to best serve their needs based on different and unique lighting situations - The Color Theme now selectable under Settings -> Theme Options Issues Resolved: - Telehealth – PIN field now selectable with only one PIN - When using MDM for email/password, password field will now display - App Crash – MDM Credentials locked - PIN field is now hidden if there is no PIN for the selected account on Schedule Interpretation Screen - Save Globally turns on/off now operating as expected 3.11.3 08/03/2022 Bug Fix: Issue retaining Default On-Demand PIN in settings Other miscellaneous bugs 3.11.2 04/07/2022 - CyraCom Connect calls may now be initiated from within the app - Minor bug fixes 3.11.0 02/03/2022 - Connection enhancements to support New SAML integration option - Minor bug fixes 3.10.1 10/21/2021 - Minor bug fixes 3.9.9 03/10/2021 - Minor bug fixes 3.9.8 02/11/2021 - Minor bug fixes 3.9.7 11/30/2020 - Added support for iOS 14 - Minor bug fixes 3.9.6 10/07/2020 - Added Support for Custom Video Availability - Minor bug fixes 3.9.5 09/16/2020 - Minor bug fixes 3.9.4 07/15/2020 - Added support for users to access all their Accounts and PINs - Miscellaneous bug fixes 3.9.3 07/01/2020 - Added support for improved routing of media - Added a unified “Terms & Privacy” screen - Added a “Credits” screen for the purpose of presenting license information - Fixed various UI issues 3.9.2 05/29/2020 - Added support for specifying gender of agent when requesting an interpreter - Improved user experience when requesting a scheduled interpretation - Minor bux fixes 3.9.0 12/20/2019 - Improved display of agent information on active call screen - Added the ability to resize the self-view window during a video interpretation call. The size and location of the self-view is remembered for each device orientation - Added support for Network Prioritization - Minor bug fix for capturing user video at 1280x720 3.8.1 11/29/2019 - Added option on video calls to switch to a voice call after reaching a specified hold time - Maintenance & Bug Fixes 3.7.0 09/26/2019 - Added support for scheduling future interpretation sessions - Minor bug fixes 3.6.1 08/15/2019 - Added New User Call History Section - Minor Bug Fixes 3.5.0 07/19/2019 - Added ability to directly connect to Client Services over video/voice call - Minor Bug Fixes 3.4.2 06/06/2019 - New call wrap-up screen at end of call with repeat call option - Support for new Survey feature if configured on the Account PIN - Minor bugs fixes 3.3.0 05/02/2019 Maintenance Release - Fixed some minor UI issues - Fixed issues with the proper display of some language availability/schedules - Fixed an issue with the "Save Globally" feature interoperating properly with our web-based application - Improved layout and keyboard handling when collecting Session Data - Improved performance and usability monitoring 3.2.0 03/15/2019 3.1.0 02/04/2019

CyraCom Interpreter version 3.11.7

Updated At: 2024-10-02

Changes: Implementation of Reference ID field for device identifier

CyraCom Interpreter version 3.11.7

Updated At: 2024-10-02

Changes: Oct 2, 2024 Version 3.11.7 Implementation of Reference ID field for device identifier

CyraCom Interpreter version 3.11.6

Updated At: 2023-12-17

Changes: Dec 17, 2023 Version 3.11.6 - Select a Language moved to center (top) of Home page - Search bars to mimic iOS (rectangle, circle X button, no more dismiss button) - Search bar (homepage) left aligned - Update magnifying glass size for consistency - Search bar to have same corner design and line up with Favorites tile on left side - Search should take into account Translation text (in addition to Language name) - Settings > Language Options and Call Options separated - Bold/Highlight selection in Hamburger menu - Update Favorite Languages list to not disappear while performing a search

CyraCom Interpreter version 3.11.5

Updated At: 2023-06-26

Changes: Jun 26, 2023 Version 3.11.5 Resolved expired token ‘Failed to Load’ error seen in the application Enhance the Service Survey added to the end of the call Removal of the save globally functionality Minor bug fixes within the application

CyraCom Interpreter version 3.11.4

Updated At: 2022-10-11

Changes: Oct 11, 2022 Version 3.11.4 Bug Fix: Increased refresh rate tied to data entry

CyraCom Interpreter version 3.11.3

Updated At: 2022-08-03

Changes: Aug 3, 2022 Version 3.11.3 New Features: - iOS Color, Theme Updates and fresh Branding now in place - In response for the request of a “Night Mode”, this and more have been added to the application. Now clients can pick from multiple color themes to best serve their needs based on different and unique lighting situations - The Color Theme now selectable under Settings -> Theme Options Issues Resolved: - Telehealth – PIN field now selectable with only one PIN - When using MDM for email/password, password field will now display - App Crash – MDM Credentials locked - PIN field is now hidden if there is no PIN for the selected account on Schedule Interpretation Screen - Save Globally turns on/off now operating as expected

CyraCom Interpreter version 3.11.2

Updated At: 2022-04-07

Changes: Apr 7, 2022 Version 3.11.2 Bug Fix: Issue retaining Default On-Demand PIN in settings Other miscellaneous bugs

CyraCom Interpreter version 3.11.0

Updated At: 2022-02-03

Changes: Feb 3, 2022 Version 3.11.0 - CyraCom Connect calls may now be initiated from within the app - Minor bug fixes

CyraCom Interpreter version 3.10.1

Updated At: 2021-10-21

Changes: Oct 21, 2021 Version 3.10.1 - Connection enhancements to support New SAML integration option - Minor bug fixes