These terms and conditions outline the rules and expectations for using Cyberin's hosting services. Please read them carefully before signing up.
Our hosting services are designed to support legitimate business and personal websites. Please use our services responsibly and in accordance with these guidelines.
To maintain a safe and secure hosting environment, the following content and activities are strictly prohibited on our servers.
Proxy scripts, shell scripts, online gaming scripts, file/image sharing scripts, chat scripts, paid-to-surf, auto-surf, buxto, auto liker, and torrent scripts are not allowed.
Sending unsolicited emails, bulk marketing emails, or any form of spam from our servers is strictly prohibited and will result in immediate account suspension.
Nulled, cracked, pirated software, scam content, and adult content are not allowed. You are responsible for any complaints regarding your content.
Accounts cannot be used solely for file storage, backups, or archiving purposes. All websites must have regular, accessible content with proper index files.
Websites must have proper index files in the public_html folder. Sites without index files or uploaded to wrong directories may be considered malicious.
Our shared hosting environment is designed to provide optimal performance for all users. Please follow these resource usage guidelines to ensure fair usage.
Avoid excessive CPU usage that may impact other users. Scripts that consume high CPU resources for extended periods are not allowed.
Memory-intensive applications should be optimized to prevent server overload and ensure smooth operation for all users.
Shared servers are not intended for experimental purposes only. All accounts must host legitimate websites or applications.
Database queries should be optimized to prevent server slowdowns. Avoid running resource-intensive database operations during peak hours.
We take security seriously and require all users to maintain secure practices to protect our shared hosting environment.
Use strong, unique passwords for all accounts. Enable two-factor authentication where available.
Keep your applications, plugins, and themes updated to the latest versions to prevent security vulnerabilities.
Regularly scan your websites for malware and remove any infected files immediately.
Provide accurate account information during signup. Incorrect or suspicious information may lead to account suspension.
As an account holder, you are responsible for all activities that occur under your account and must ensure compliance with our terms of service.
You are responsible for maintaining the security of your account credentials and must notify us immediately if you suspect unauthorized access.
You are solely responsible for all content uploaded to your account, including ensuring it complies with applicable laws and our terms of service.
You are responsible for all charges incurred under your account and must maintain current payment information to avoid service interruption.
While we provide backup services, you are responsible for maintaining your own backups of important data and files.
We strive to provide reliable hosting services with excellent uptime and responsive customer support.
We guarantee 99.9% uptime for our hosting services, with proactive monitoring and rapid response to any issues.
Our technical support team is available 24/7 to assist with any hosting-related issues or questions.
By signing up, you agree to get promotional emails. You can unsubscribe anytime using the link in those emails.
Scheduled maintenance will be announced in advance. Emergency maintenance may occur with sort notice.
We reserve the right to suspend or terminate accounts that violate our terms of service. We always conduct fair investigations before taking any action.
For minor violations, we typically issue warnings and provide an opportunity to correct the issue before taking further action.
Accounts may be suspended for violations of our terms. Suspended accounts can be reactivated after resolving the issue and passing manual verification.
Severe violations or repeated offenses may result in permanent account termination without refund. We conduct thorough investigations before taking this action.
We never make decisions without conducting a thorough and fair investigation. All actions are based on evidence and prior information. Customers have the right to appeal any decisions through our support system.
