Privacy Policy

At CrystalCare ABA, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website or therapy services.

1. Information We Collect

  • Name
  • Email address
  • Phone number
  • Service history and scheduling details
  • Communication preferences (including SMS opt-ins)
  • IP address and browser/device details

2. How We Use Your Information

  • Schedule and manage therapy sessions
  • Communicate with you about your appointments
  • Send reminders, updates, and confirmations
  • Provide client support and respond to inquiries
  • Improve our website and therapy services
  • Send educational or informational materials (if you have opted in)

3. How We Share Your Information

We do not sell your personal information. We may share your information only with:

  • Trusted third-party service providers who assist with scheduling, communication, payment processing, and technical support
  • Legal or regulatory bodies when required by law

4. SMS Consent

If you choose to receive SMS messages from us (such as appointment reminders or therapy-related updates), your consent will be recorded. SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt out of SMS messages at any time by replying STOP or contacting us directly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for communications at any time
  • File a complaint with a data protection authority

To exercise these rights, please contact us at [email protected] or 888-973-8795.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

8. Contact Us

CrystalCare ABA
Email: [email protected]
Phone: 888-973-8795
Website: www.crystalcareaba.com

SMS Terms of Service

Last updated: June 10, 2025

By opting in to SMS communications from CrystalCare ABA, you agree to receive text messages related to:

  • Appointment reminders
  • Therapy session updates
  • Post-session resources and recommendations
  • Billing notifications
  • Account alerts

Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance, or contact us via www.crystalcareaba.com or 888-973-8795.

SMS consent is not shared with third parties or affiliates for marketing purposes.
See our full Privacy Policy for details.